Grace Scheuermann
Griffin,GA
Summary
To provide excellent customer service in a medical environment. To utilize the skills I have learned, as the front desk patient registration clerk, in an Emergency Room. I am able to multitask and respond well to high pressure situations. Able to work well with a team and provide help when needed.
Overview
1
1
year of professional experience
Work History
Patient Access Representative
Monroe County Hospital
Forsyth, GA
06.2023 - 08.2024
- Working independently registering patients for a 9 bed ER with a volume of 30-40 patients per day
- Also registering outpatients for testing and direct admission of inpatients to the hospital
- Duties include greeting patients and notifying nursing staff if a patient needs immediate assistance
- Answering all incoming phone calls to the hospital
- Inputting patient information, including insurance verification in the EMR.
- Copay collection
Education
High School Diploma -
Homeschooled
05.2019
Skills
- Customer Service in a multi-specialty medical department
- Medical Terminology
- EMR use
- Insurance verification
Timeline
Patient Access Representative
Monroe County Hospital
06.2023 - 08.2024
High School Diploma -
Homeschooled