Summary
Overview
Work History
Education
Skills
Timeline
Grace  Schlieper

Grace Schlieper

Saint Paul,MN

Summary

Dependable Server, successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

3
3
years of professional experience

Work History

Server

The Exchanged Restaurant
New Brighton, MN
01.2024 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Beiswenngers

Gail Beiswennger
05.2022 - 01.2024
  • Welcomed customers and helped determine their needs.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Built relationships with customers to encourage repeat business.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Cashier/Customer Service Representative

Drygoods
06.2021 - 08.2021
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Set up new sales displays each week with fresh merchandise.

Education

Bachelor of Arts - Criminology & Psychology

University of Minnesota - Twin Cities, Minneapolis, MN
06.2027

High School Diploma -

Roseville Area Senior High School, Roseville, MN
06.2023
  • Honoree of [A/B]
  • Chancellors Scholarship Recipient

Skills

  • Phone Etiquette
  • POS Software
  • Staff Coordination
  • Table setting knowledge
  • Food Running
  • Reservations Management
  • Guest Seating
  • Reservations
  • Customer Service
  • Safe Food Handling
  • Adaptable to change

Timeline

Server - The Exchanged Restaurant
01.2024 - Current
Beiswenngers - Gail Beiswennger
05.2022 - 01.2024
Cashier/Customer Service Representative - Drygoods
06.2021 - 08.2021
University of Minnesota - Twin Cities - Bachelor of Arts, Criminology & Psychology
Roseville Area Senior High School - High School Diploma,
Grace Schlieper