Grace Slader
Johnstown
Summary
Detail-oriented professional with a strong background in customer service and sales techniques. Recognized for inspiring teams and maintaining high standards of order accuracy, ready to leverage expertise to drive guest satisfaction and operational success.
Overview
8
8
years of professional experience
Work History
Server/Hostess
Smacnally's Waterfront Bar & Grill
Ocracoke
05.2025 - Current
- Delivered exceptional customer service in fast-paced dining environment, enhancing guest satisfaction.
- Ensured cleanliness and organization of dining and service areas, contributing to a welcoming atmosphere.
- Collaborated with kitchen staff to ensure timely food delivery.
- Assisted in training new servers on menu items and service standards.
- Addressed customer inquiries and resolved issues promptly, fostering positive dining experiences.
Barista
Ocracoke Coffee Company
Ocracoke
05.2024 - Current
- Delivered outstanding customer service in fast-paced café environment, enhancing customer satisfaction.
- Prepared high-quality coffee beverages using espresso machines and grinders.
- Handled cash register operations, processing payments accurately and efficiently.
- Cultivated welcoming atmosphere by engaging with customers, fostering positive relationships.
Surf Instructor
Ride The Wind Surf Shop
Ocracoke
05.2023 - Current
- Instructed students in surfing techniques and water safety, enhancing their confidence and competence in the water.
- Demonstrated proper use of surf equipment and gear maintenance.
- Facilitated group lessons and individual training sessions for various skill levels.
- Engaged customers to promote surf shop products and services, increasing customer awareness and interest.
- Inspired and supported students to develop surfing skills, fostering a positive learning environment and encouraging progression.
Bartender
Sugar Magnolia B & B
Statesboro
09.2023 - 02.2024
- Crafted diverse cocktails and beverages tailored to guest preferences.
- Delivered exceptional customer service, creating memorable experiences for guests.
- Developed good working relationships with fellow employees through effective communication.
- Performed opening and closing duties including restocking supplies.
- Welcomed customers and ensured satisfaction through attentive service.
Student Athlete
Georgia Southern University
Statesboro
08.2020 - 04.2023
- Balanced academics and rigorous training schedules, enhancing time management skills.
- Collaborated with coaches and teammates during practices, fostering strong teamwork and communication.
- Participated in community service events promoting sportsmanship and university spirit.
- Practiced self-discipline and exercised leadership on and off field, contributing to a positive team environment.
Brand Representative
Abercrombie & Fitch Home Office
New Albany
04.2019 - 08.2019
- Coordinated interdepartmental communication to enhance brand consistency.
- Created and executed strategies that elevated brand awareness.
- Maintained a professional appearance and demeanor that reflects the brand's image.
- Supported design and production of marketing materials to align with brand standards.
- Managed promotional inventory, ensuring availability of materials for events.
Coach
Elite Volleyball Training Center
Plain City
01.2018 - 03.2019
- Conducted individual and group training sessions to improve player techniques.
- Implemented practice drills that enhanced teamwork and communication skills.
- Created supportive environment that fostered athlete performance improvements.
- Mentored and encouraged youth to develop strong work ethic by being positive a positive role model and regularly practicing skills.
- Guided participants in skill development to help them achieve personal goals.
Education
Bachelor of Arts - Studio Arts
Georgia Southern University
Statesboro, GA12-2024
Skills
- Guest engagement
- Customer service
- Order accuracy
- Payment processing
- Conflict resolution
- Sales techniques
- Inventory management
- Time management
- Problem solving
- Communication skills
- Leadership potential
Timeline
Server/Hostess
Smacnally's Waterfront Bar & Grill
05.2025 - Current
Barista
Ocracoke Coffee Company
05.2024 - Current
Bartender
Sugar Magnolia B & B
09.2023 - 02.2024
Surf Instructor
Ride The Wind Surf Shop
05.2023 - Current
Student Athlete
Georgia Southern University
08.2020 - 04.2023
Brand Representative
Abercrombie & Fitch Home Office
04.2019 - 08.2019
Coach
Elite Volleyball Training Center
01.2018 - 03.2019
Bachelor of Arts - Studio Arts
Georgia Southern University