Summary
Overview
Work History
Skills
Timeline
Generic

Tru Cody

Virden,IL

Summary

Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

Overview

4
4
years of professional experience

Work History

Server/Hostess

Star 66 Cafe
Springfield , IL
03.2021 - Current
  • Collaborated with kitchen staff to ensure timely delivery of food orders to customers
  • Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
  • Assisted in training new servers on restaurant policies, procedures, and best practices for delivering excellent customer service

Customer Service Cashier

Kohls Department Store
Springfield , IL
09.2020 - 02.2021
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Balanced cash drawers at the end of each shift.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Complied with all health and safety regulations while performing job duties.
  • Greeted customers and responded to informational requests.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.

Skills

  • Order Management
  • Safe Food Handling
  • Guest Engagement
  • Positive and professional
  • Cash Handling
  • POS operation
  • Guest Relations Management

Timeline

Server/Hostess

Star 66 Cafe
03.2021 - Current

Customer Service Cashier

Kohls Department Store
09.2020 - 02.2021
Tru Cody