GRACE SLIWKA
East Lansing
Summary
Motivated and dependable college student professional attending Michigan State University with hands-on experience as a server in a senior living home. A dynamic and reliable server with a proven track record at Cedarbrook Senior Living, excelling in customer service and teamwork. Recognized for enhancing resident satisfaction through attentive dining experiences and effective communication. Skilled in POS operations and adept at managing special dietary needs, consistently contributing to a compassionate and organized environment.
Overview
4
4
years of professional experience
Work History
Server/Waiter
Cedarbrook Senior Living
05.2023 - Current
- Delivered meals promptly and courteously to residents in a senior living environment, ensuring dietary needs and preferences were consistently met and built positive relationships with residents through attentive, respectful service, contributing to a welcoming and compassionate dining experience.
- Collaborated with kitchen and nursing staff to accommodate special dietary restrictions, allergies, health concerns, and preferences.
- Maintained a clean, organized dining area and followed sanitation guidelines to support a safe and hygienic environment.
- Assisted with training new servers, sharing best practices for efficiency, communication, and resident care.
- Recognized by supervisors for reliability, professionalism, and consistently going above and beyond resident expectations.
- Operated POS system and took resident phone calls.
Subway Sandwich Artist
Subway
02.2021 - 05.2023
- Prepared a high volume of customized sandwiches and meals with speed and accuracy during peak hours, maintaining customer satisfaction and minimizing wait times.
- Consistently maintained food safety and sanitation standards in accordance with company and health department regulations.
- Trained and mentored new team members on preparation procedures, customer service, and cleanliness protocols.
- Handled cash, credit, and mobile payments accurately while balancing register drawers at the end of shifts.
- Received positive feedback from customers and management for friendly, attentive service and teamwork.
- Contributed to daily store operations, including restocking, inventory checks, and closing duties, ensuring a clean and organized environment.
Education
International Relations
James Madison College
East Lansing, MI06.2025
High school diploma -
Northville High School
Northville, MI06.2024
Skills
- Adaptability
- Attention to detail
- Serving
- Teamwork
- Customer service
- Reliable
- Computer skills
- Verbal and Written Communication
- Work ethic
- Inventory management
- Multitasking
- Team collaboration
- Conflict resolution
- Time management
- Point of sale (POS) system operations
- Memory retention
- Regulatory compliance
- Supply restocking
- Dining customer service
- Special dietary requirements
- Positive guest interactions
- Guest engagement
- Food running
- Cleanliness standards
- Dish preparation
Timeline
Server/Waiter
Cedarbrook Senior Living
05.2023 - Current
Subway Sandwich Artist
Subway
02.2021 - 05.2023
International Relations
James Madison College
High school diploma -
Northville High School
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