Jonathan Nemmers
Des Moines
Summary
Motivated customer service professional with over 15 years of experience across various industries, including automotive sales and hospitality. Currently completing an associate’s degree in Psychology at DMACC, with flexible online class scheduling. Fluent in American Sign Language, enabling effective communication with hearing-impaired guests. Looking for an opportunity to apply my strong customer service skills and experience in a dynamic environment.
Overview
9
9
years of professional experience
Work History
Server/Waiter
Red Lobster
04.2022 - 04.2024
- Served multiple tables in a high-volume restaurant, ensuring excellent customer experiences
- Took orders, served food, and promptly addressed customer concerns
- Provided a positive dining atmosphere, resulting in high customer satisfaction
- Left due to restaurant closure
Automotive Sales Representative
Dan Deery Toyota
03.2017 - 03.2020
- Guided customers through the vehicle purchasing process, offering product knowledge and financing options
- Built long-term relationships with clients, ensuring satisfaction and repeat business
- Laid off due to COVID-19
Server/Waiter
Olive Garden
05.2015 - 04.2017
- Provided excellent service in a fast-paced environment, working collaboratively with team members
- Assisted guests with menu selections, took orders, and resolved concerns promptly
- Left for a new opportunity at Dan Deery Toyota
Education
Associate’s Degree - Psychology
Des Moines Area Community College (DMACC)
05.2025
High School Diploma -
Walnut Ridge Baptist Academy
Waterloo, IAHawkeye Community College
Waterloo, IA01.2010
Skills
- Customer Service
- American Sign Language (ASL)
- Sales
- Team Collaboration
- Adaptability
- Food running
- Wine service
- Food safety
- POS operation
- Reliability
Timeline
Server/Waiter
Red Lobster
04.2022 - 04.2024
Automotive Sales Representative
Dan Deery Toyota
03.2017 - 03.2020
Server/Waiter
Olive Garden
05.2015 - 04.2017
High School Diploma -
Walnut Ridge Baptist Academy
Hawkeye Community College
Associate’s Degree - Psychology
Des Moines Area Community College (DMACC)
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