Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grace Spanik

Lubbock,TX

Summary

Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles Client/ patient coordination as well as having experience in the restaurant industry handling reservations and customers. Trainable and committed to creating warm and inviting atmosphere. Excelled in client service and sales growth through expert product recommendations. Skilled in organization and demonstrating empathy, consistently meeting management and client expectations. Work very well under pressure and have lots of experience in different types of customer service.

Overview

3
3
years of professional experience

Work History

Hostess

Sixty Vines
03.2022 - 12.2024
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Ran food when needed

Receptionist/ Sales Associate

Heyday
03.2024 - 08.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phones, made appointments, recommended estheticians and services based on clients needs
  • Resolved customer problems and complaints.
  • Sold skincare products and monthly memberships.
  • Client outreach, member outreach
  • Support esthetician staff
  • Proficiently completed daily tasks issued by management

Education

No Degree - Business Management And Marketing

Collin County Community College District
Frisco, TX
06.2025

High School Diploma -

Plano West Senior High School
Plano, TX
06.2023

Skills

  • Customer Service
  • Effective Multitasking
  • Patience and Empathy
  • Phone Etiquette
  • Maintaining cleanliness in the workplace
  • Working well under pressure
  • Organization
  • Punctuality

Timeline

Receptionist/ Sales Associate

Heyday
03.2024 - 08.2024

Hostess

Sixty Vines
03.2022 - 12.2024

No Degree - Business Management And Marketing

Collin County Community College District

High School Diploma -

Plano West Senior High School
Grace Spanik