Grace Staten
Wylie,TX
Summary
A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level accounting internship position. Ready to help the team achieve company goals. Currently studying to manage budgets, payroll, invoicing, and general accounting functions. Instrumental in keeping business operations fully compliant and working within budgetary guidelines.
Overview
5
5
years of professional experience
Work History
Boutique Associate
The Sisters Boutique
05.2022 - Current
- Empowered customers through online platforms to make informed decisions by educating them on product and service offerings and current industry trends.
- Prepared yearly and quarterly budgets as well as effective strategies to consistently meet financial targets.
- Organized shelves to remove slow-moving items and add new merchandise.
- Remained calm and composed in tense situations involving angry or upset customers.
- Completed daily tasks accurately and on time to support shop needs.
- Swept and mopped floor, and wiped windows and fixtures throughout the day to support cleanliness and maintain an organized Warehouse.
- Checked incoming orders and organized new stock.
- Stocked merchandise, clearly labeled items, and arranged according to size or color.
- Pulled, Packaged, and Fulfilled Online orders.
Guest Service Representative
Nothing Bundt Cakes
10.2020 - 08.2021
- Resolved guest complaints and discrepancies in a prompt and courteous manner.
- Took Orders from Guests, Fulfilling the requests to the best of my ability.
- Responded to guest inquiries, complaints, and special requests to increase customer satisfaction.
- Welcomed guests on arrival, displaying a professional and friendly approach.
- Oversaw fast-paced front desk operations and guests' needs at a busy facility.
- Took Orders over the phone and through email, recording guest information in the computer system and verifying details.
Gymnastics Coach
Precision Gymnastics
04.2019 - 10.2020
- Maintained a fun-filled atmosphere with class participants while remaining professional and focused on achievement.
- Coordinated with other instructors and coaches to determine student advancement and progress.
- Managed drills and fitness circuits to bolster athletes' coordination and performance levels.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Developed and implemented new drills and activities to increase student engagement and growth.
- Collaborated with coaches, students, and administrators to run a high-quality program.
- Maintained equipment, facilities, and inventory to avoid accidents, mishaps, and damage.
- Instructed individual and group classes to customize needs and emphasize proper technique and safety.
- Taught students how to perform split leaps, back handsprings, and other special techniques.
- Promoted stretching, mobility work, and proper form to help athletes safely build strength.
Education
Bachelor of Science - Accounting
Rellis Academic Alliance, Texas A&M System School
College Station, TX05.2025
High School Diploma -
Sachse High School
Sachse, TX06.2021
Skills
- Customer Needs Assessments
- Constructive Feedback
- Employee Performance Reviews
- Marketing Strategies
- Customer Service
- Program Leadership
- Active Listening
- Time Management
- Multitasking Strengths
- Social Perceptiveness
- Sales Trends
- Excellent People Skills
Timeline
Boutique Associate
The Sisters Boutique
05.2022 - Current
Guest Service Representative
Nothing Bundt Cakes
10.2020 - 08.2021
Gymnastics Coach
Precision Gymnastics
04.2019 - 10.2020
Bachelor of Science - Accounting
Rellis Academic Alliance, Texas A&M System School
High School Diploma -
Sachse High School
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