Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Grace Shaffer

Elsie,MI

Summary

Dynamic professional with a strong background in graphic design and customer service. Proficient in Adobe Creative Suite, more specifically, Illustrator and InDesign, and project coordination, I excel in managing multiple projects while delivering high-quality visual content. Known for exceptional communication skills and a meticulous approach to ensuring client satisfaction.

Overview

4
4
years of professional experience

Work History

Receptionist & Graphic Designer

AIS Construction Equipment
Lansing, MI
05.2023 - Current
  • Managed incoming phone calls and routed them to relevant staff members.
  • Designed visually appealing graphics for marketing materials and social media campaigns.
  • Utilized Adobe Creative Suite to create engaging visual content efficiently.
  • Developed layouts for brochures, flyers, and digital advertisements effectively.
  • Managed multiple projects simultaneously while ensuring timely delivery of designs.
  • Performed data entry tasks into various computer systems accurately and promptly.

Camp Counselor

YMCA Grand Rapids
Grand Rapids, Michigan
03.2022 - 08.2022
  • Facilitated team-building exercises to enhance camper cooperation and communication.
  • Collaborated with other counselors to develop weekly schedules and themes.
  • Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.

Supervisor

TreeRunner Grand Rapids
Grand Rapids, Michigan
04.2021 - 04.2021
  • Supervised staff during outdoor adventure activities and ensured safety protocols were followed.
  • Trained new employees on equipment use and customer service best practices.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.

Education

Bachelor of Arts - Graphic Design

Aquinas College
Grand Rapids, MI
05-2023

High School Diploma -

Catholic Central High School
Grand Rapids, MI
06-2019

Skills

  • Phone management
  • Data entry
  • Graphic design
  • Adobe Creative Suite
  • Project coordination
  • Customer relationship management
  • Verbal and written communication
  • Meticulous and organized

References

References available upon request.

Timeline

Receptionist & Graphic Designer

AIS Construction Equipment
05.2023 - Current

Camp Counselor

YMCA Grand Rapids
03.2022 - 08.2022

Supervisor

TreeRunner Grand Rapids
04.2021 - 04.2021

Bachelor of Arts - Graphic Design

Aquinas College

High School Diploma -

Catholic Central High School

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