Summary
Overview
Work History
Education
Skills
Certification
Timeline
SalesAssociate

Grace Sucich

Summary

Dynamic and results-oriented professional with a proven track record at Tractor Supply Company, excelling in customer service and relationship building. Skilled in multitasking and problem-solving, I significantly enhanced customer loyalty and operational efficiency. Demonstrates strong teamwork and collaboration, ensuring high levels of customer satisfaction and repeat business.

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Associate

Tractor Supply Company
12.2020 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.

Wrestling Manager

Iowa State University Wrestling
08.2021 - 04.2024
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Sold team merchandise, engaging with customers and tracking inventory to ensure availability of products.
  • collected and maintained detailed data on team performance, statistics, and match results, providing insightful reports to coaches and staff.
  • Assisted coaching staff with administrative tasks, such as scheduling, equipment management, and event planning.

Customer Service Cashier

HyVee Foods
05.2023 - 08.2024
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Counted money in drawers at beginning and end of each shift.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.

Kennel Supervisor

AHienz57 Pet Rescue and Transport
10.2018 - 02.2020
  • Maintained a clean and sanitary kennel environment through daily cleaning tasks, ensuring the comfort and well-being of all animals.
  • Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
  • Demonstrated a strong commitment to animal care by working flexible hours, including nights, weekends, and holidays as needed.
  • Improved animal care by consistently monitoring their health and behavior, promptly reporting any concerns to veterinarians.

Receptionist

Salon Tec
05.2018 - 03.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.

Education

High School Diploma -

Valley High School
West Des Moines, IA
05-2021

Bachelor of Science - Psychology

Iowa State University
Ames, IA
08-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Relationship building
  • Multi-tasking strength
  • Reliable and punctual
  • Flexible schedule
  • Client service
  • Stocking and receiving

Certification

  • Certified Nursing Assistant (CNA) - State Boards of Nursing.

Timeline

Customer Service Cashier

HyVee Foods
05.2023 - 08.2024

Wrestling Manager

Iowa State University Wrestling
08.2021 - 04.2024

Sales Associate

Tractor Supply Company
12.2020 - Current

Kennel Supervisor

AHienz57 Pet Rescue and Transport
10.2018 - 02.2020

Receptionist

Salon Tec
05.2018 - 03.2019

High School Diploma -

Valley High School

Bachelor of Science - Psychology

Iowa State University

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Grace Sucich