Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

GRACE UKPEYE

Summerlin,NV

Summary

Passionate healthcare specialist with 10+ years of experience in direct patient care and administrative roles; seeking a company whose culture revolves around patient success, employment sustainability, cross-training, and career advancements.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Healthcare Support

Triwest

Virtual Tax Preparer Assistant

Prince Investments DBA
01.2023 - Current
  • Managed clean and organized accounts payable records to ensure accuracy and accessibility.
  • Performed administrative tasks including word processing, data entry, faxing, and copying to support daily operations.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Prepared detailed itemized statements, bills, or invoices, accurately recording amounts due for goods purchased or services provided.
  • Designed and developed the company website to enhance online presence and user experience.
  • Created company print materials such as business cards, posters, and client souvenirs to support marketing and branding initiatives.
  • Acted as the primary point of contact for clients during the income tax season, ensuring prompt and effective communication to address their inquiries and facilitate tax preparation processes.

Caregiver and Tutor

HomePay
04.2022 - Current
  • Provide direct care to seniors and students
  • Tutor elementary, middle, and high school students in science and math.
  • Trained up to 10 seniors on basic computer literacy.

Temp Healthcare Support

Healthcare Support Staffing
04.2021 - 05.2021
  • Recorded temperature and pulse readings for all incoming patients at medical facilities.
  • Conducted COVID testing in accordance with symptom-based protocols.
  • Ensured compliance with FDA regulations for clients and patients.
  • Maintained a hygienic and orderly environment to enhance client satisfaction and safety.
  • Monitored clients' well-being, safety, and comfort under direct physician supervision
  • Administered COVID-19 tests to patients based on symptom assessment protocols.
  • Recorded and reported test results accurately and promptly.

Patient Care Assistant

Essential Care Nevada
11.2019 - 03.2021
  • Assisted in taking vital signs and obtaining glucose results for patients.
  • Provided care and monitored clients with Dementia, Alzheimer's, Diabetes, and COPD, including those requiring oxygen tanks, during 12-hour shifts.
  • Aided elderly patients with meal preparation, medication reminders, bathing, grooming, toileting, and catheter care.
  • Supported up to 12 non-ambulatory patients with toileting and transfers throughout 12-hour work shifts.

EKG Monitor Technician PRN

Avalon Medical
05.2019 - 10.2019
  • Managed patient check-in and check-out procedures for their medical appointments.
  • Prepared and calibrated diagnostic equipment, ensuring accuracy by identifying and rectifying any issues.
  • Completed EKG 12 lead tests to assess cardiac health and detect abnormalities.
  • Assisted doctors during home visits in southwest Houston region, documenting patient interactions and medical notes.
  • Established a strong rapport with patients, alleviating anxiety by clearly communicating exam expectations and fostering cooperation.
  • Reviewed patient records to identify specific medical conditions, facilitating informed decision-making for supervising physicians.
  • Enhanced patient care by accurately monitoring and interpreting EKG data.
  • Streamlined EKG report processing for prompt diagnosis and treatment plans.
  • Assisted medical staff in identifying atypical heart patterns, contributing to early intervention efforts.
  • Adhered to cleaning protocol for EKG machine, Holter cables, and accessories to provide safe environment.

Patient Access Representative 3

Memorial Hermann Hospital
07.2016 - 10.2018
  • Scheduled 60-150 outpatient imaging exams daily including MRI, Ultrasound, CT, Fluoroscopy, X-rays, Nuclear Medicine, mammograms, and PET scans across fifty-plus Houston municipal facilities.
  • Assisted physicians by electronically transmitting medical records and test results to ensure timely patient care.
  • Guided patients' family members in completing affidavits and prior authorization forms, ensuring compliance with privacy regulations.
  • Collected and accurately entered demographic, insurance, and financial details from patients or guarantors.
  • Ensured exams were scheduled efficiently and explained preparation procedures and required forms to patients.
  • Verified insurance eligibility and benefits, ensuring all necessary notifications and authorizations were processed within specified timelines.
  • Communicated effectively and professionally with Physicians, Care Management, ancillary departments, nursing units, physicians' office staff, insurance companies, as well as patients and families regarding patient care
  • Completed mandatory monthly HIPAA awareness and accountability online training sessions.

Education

EKG &CPR Certificate

Avalon School
Houston, TX
08.2019

Bachelor of Science - Comprehensive Medical Imaging in Radiography

University of Nevada - Las Vegas
Las Vegas, NV

High School Diploma

Stafford High School

Bachelor of Science - Accelerated Nuclear Medicine Technology

MCPHS University
Boston, MA
12.2025

Skills

  • HIPAA compliant
  • Microsoft Office
  • Customer Service
  • Patient Care
  • Quality Assurance
  • Types 50 words per minute
  • Medical Terminology
  • CPR & Basic Cardiac Life Support
  • Subject Matter Expert
  • Oracle
  • Zendesk
  • Report Generation

Certification

  • Personal Care Aide (PCA)
  • Certified EKG Technician (CET)

References

References and certifications are available upon request

Timeline

Virtual Tax Preparer Assistant

Prince Investments DBA
01.2023 - Current

Caregiver and Tutor

HomePay
04.2022 - Current

Temp Healthcare Support

Healthcare Support Staffing
04.2021 - 05.2021

Patient Care Assistant

Essential Care Nevada
11.2019 - 03.2021

EKG Monitor Technician PRN

Avalon Medical
05.2019 - 10.2019

Patient Access Representative 3

Memorial Hermann Hospital
07.2016 - 10.2018

Healthcare Support

Triwest

EKG &CPR Certificate

Avalon School

Bachelor of Science - Comprehensive Medical Imaging in Radiography

University of Nevada - Las Vegas

High School Diploma

Stafford High School

Bachelor of Science - Accelerated Nuclear Medicine Technology

MCPHS University

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GRACE UKPEYE