Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Interests
Server

Grace Ulrickson

Saint Augustine,FL

Summary

Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills. Dependable employee, providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

3
3
years of professional experience

Work History

Server

Tavern on the Trax
08.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with TOAST system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Server

Hurricane Grill & Wings
05.2022 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Cultivated warm relationships with regular customers.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Education

Bachelor of Science - Nursing

Auburn University
Auburn, AL
12-2027

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Memory retention
  • Cleanliness standards
  • Task prioritization

Accomplishments

  • AICE, Advanced International Certificate of Education diploma
  • Three year lacrosse varsity athlete
  • Dual athlete; dance program and Lacrosse
  • Link Crew leader
  • Best Buddies mentor
  • National Honors Society

Timeline

Server

Tavern on the Trax
08.2024 - Current

Server

Hurricane Grill & Wings
05.2022 - Current

Bachelor of Science - Nursing

Auburn University

Interests

  • Volunteering
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Medicine

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Grace Ulrickson