Excel
Grace Ventura
Business Management Major
Island Park,NY
Summary
An individual determined to efficiently solve problems and continuously improve service levels. Visionary-thinking shift supervisor with over 3 years of experience in cultivating relationships, handling wide range of tasks in fast-paced environments. Market savvy and performance driven with motivational leadership style and focused on maximizing team performance. Securing a challenging position within a reputable company to expand skills and gain valuable real-world experience.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Key-holder/Shift Supervisor
Panera Bread
Island Park, New York
03.2018 - Current
- Trained team members in successful strategies to meet operational and sales targets
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Provided sales feedback to management to address concerns in sales reports.
- Used weekly financial data to analyze company growth and optimize operational strategies.
- Counted out cash drawers and balanced totals.
- Provided high-quality customer service while operating a cash flow of $4k - $5k with the knowledge of the POS systems
Education
Business Management
Molloy College
Rockville Centre, NY 09.2020 - 05.2024
Skills
Clear oral/written communication
Critical thinking
Hard-working mindset
Sales and marketing
Strategy implementation
Software
Microsoft Office
Social Media
Timeline
Business Management
Molloy College
09.2020 - 05.2024
Key-holder/Shift Supervisor
Panera Bread
03.2018 - Current