Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
SoftwareDeveloper
Grace Versaw

Grace Versaw

Student
Lincoln,NE

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level business related position. Ready to help team achieve company goals.

Overview

6
6

Years of job experience

2
2
years of post-secondary education

Work History

Bartender

Hy-Vee Market Grille
Lincoln, NE
10.2022 - Current
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed strict recipes and drink measurements to minimize product used.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Assisted with inventorying beverage stock and bar supplies.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Barista Trainer

Hy-Vee Starbucks
Lincoln, NE
07.2019 - Current
  • Learned new drinks and procedures first, and instructed all team members on how to properly complete each.
  • Trained new employees in groups and in one-on-one scenarios.
  • Customized training strategies based on individual barista knowledge, experience and strengths.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
  • Explained beverage preparation and offered samples to help customers choose ideal items.
  • Handled cash and processed payments accurately to avoid errors.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.

Food Preparer and Server

Dairy Joe's
Lincoln, NE
05.2017 - 06.2020
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Guaranteed customer satisfaction by quickly delivering orders.
  • Followed food preparation and storage guidelines established by Health Department.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Education

High School Diploma -

Lincoln High School
Lincoln, NE
08.2018 - 05.2021

Associate of Arts - Business

Southeast Community College Area
Lincoln, NE
08.2021 - Current

Skills

    Changing beer kegs

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Software

Microsoft Word

Microsoft Excel

Interests

Working on Vehicles

Reading

Cooking

Timeline

Bartender

Hy-Vee Market Grille
10.2022 - Current

Associate of Arts - Business

Southeast Community College Area
08.2021 - Current

Barista Trainer

Hy-Vee Starbucks
07.2019 - Current

High School Diploma -

Lincoln High School
08.2018 - 05.2021

Food Preparer and Server

Dairy Joe's
05.2017 - 06.2020

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