Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grace Vogel

O Fallon,Missouri

Summary

Competent Server Trainer with 4 years of food service experience in corporate and local restaurants. Quick learner with good multitasking skills and exceptional work ethic. Delivers training on discussing menu items in detail, providing targeted suggestions and finishing dishes for new employee development. Enjoys working with a team and accommodating the needs of customers and being able to assist other servers

Overview

6
6
years of professional experience

Work History

Server/Server Trainer

Cracker Barrel Old Country Store Inc
O Fallon, Missouri
08.2019 - Current
  • Trained new team members on restaurant procedures, menu items and performance strategies.
  • Taught servers to memorize menu ingredients and provide information on preparation methods.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Provided continuous evaluation and feedback to server employees.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items and recorded order information.
  • Asked customers for feedback, solved problems, provided additional items while checking in throughout meal.
  • Worked with POS system to place orders, manage bills and handle complimentary items.

Banquet Server

Old Hickory Golf Club
St. Peters, MO, Missouri
11.2018 - 08.2021
  • Arranged linens and table settings according to seating plan and event theme.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Served appetizers, delivered entrees and refilled beverages for banquet guests.
  • Answered guest questions about event plans and food service choices.
  • Fostered enjoyable event atmosphere through friendly guest interactions

Education

Bachelor of Science - Nursing

Loyola University of Chicago
Chicago, IL
05.2025

Skills

  • Team Exercises
  • Understanding Customer Needs
  • Issue and Complaint Resolution
  • Customer Support
  • Warm and Friendly
  • POS Systems and Ordering Platforms
  • Customer Service and Rapport
  • Guest Satisfaction
  • Team Player
  • Customer Needs Assessments
  • Operational Efficiency

Timeline

Server/Server Trainer

Cracker Barrel Old Country Store Inc
08.2019 - Current

Banquet Server

Old Hickory Golf Club
11.2018 - 08.2021

Bachelor of Science - Nursing

Loyola University of Chicago

Similar Profiles

  • Treona Prezzy

    Treona PrezzyTreona Prezzy

    Assistant Restaurant Manager at Cracker Barrel Old Country Store IncAssistant Restaurant Manager at Cracker Barrel Old Country Store Inc

  • Shawn Vanover

    Shawn VanoverShawn Vanover

    Host, To-Go Specialist, Prep Cook, Expediter/Server Assistant at Cracker Barrel Old Country Store IncHost, To-Go Specialist, Prep Cook, Expediter/Server Assistant at Cracker Barrel Old Country Store Inc

  • Deborah Valenzuela

    Deborah ValenzuelaDeborah Valenzuela

    Server at Cracker Barrel Old Country StoreServer at Cracker Barrel Old Country Store

  • Marie Shugart

    Marie ShugartMarie Shugart

    Retail Manager at Cracker Barrel Old Country Store IncRetail Manager at Cracker Barrel Old Country Store Inc

  • Kyler Burnett

    Kyler BurnettKyler Burnett

    Head Line Cook at Prados Mexican CantinaHead Line Cook at Prados Mexican Cantina

CREATE PROFILE
Grace Vogel