Grace Vrato
Philadelphia,PA
Summary
Dependable professional with several years of experience offering excellent administrative and customer service. Organized and flexible, with proven performance in fast-paced, high-stress environments.
Overview
3
3
years of professional experience
Work History
Office Assistant
Northeast Skatezone
Philadelphia, Pennsylvania
02.2023 - Current
- Assisted customers with inquiries and provided information on services offered.
- Organized office supplies and maintained inventory for efficient operations.
- Managed front desk operations, greeting visitors and directing them appropriately.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Handled payment collection for hockey seasons, tryouts, and public skating sessions.
Front Desk Receptionist
Bustleton Swim Club
Philadelphia, Pennsylvania
05.2022 - 08.2022
- Greeted members and visitors, providing excellent customer service at the facility.
- Managed phone communications, directing calls to appropriate staff members.
- Assisted in resolving member inquiries and complaints promptly and professionally.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
Education
High School Diploma -
Nazareth Academy High School
Philadelphia, PA05-2025
Skills
- Communication skills
- Problem resolution
- Attention to detail
- Time management
- Team collaboration
- Confidentiality handling
- Verbal and written communication
Timeline
Office Assistant
Northeast Skatezone
02.2023 - Current
Front Desk Receptionist
Bustleton Swim Club
05.2022 - 08.2022
High School Diploma -
Nazareth Academy High School
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