Grace Wagner
Springfield,MO
Summary
Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers 1 1/2 years of comprehensive experience in recording vital signs, basic comfort/ care needs, and preparing accurate documentation.
Overview
5
5
years of professional experience
Work History
Patient Care Technician, Nurse Technician
Mercy
10.2022 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Collected and transported specimens to prepare for lab testing.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Supported patient admissions, discharges, and transfers to promote team productivity.
Personal Shopper
Walmart
06.2021 - 10.2022
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
- Consistently met deadlines and quality goals for accuracy and timeliness
- Tracked substitutions and informed customers of changes
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up
- Helped customers locate products and checked store system for merchandise at other sites.
On Time Assistant
Versa Tags Inc.
12.2020 - 06.2021
- Carefully packaged finished products and prepared for shipment
- Conducted quality inspections of finished products and made minor repairs to meet project expectations
- Operated machines proficiently and in compliance to safety standards
- Unloaded and loaded items from conveyors, machines, and conveyances.
Counter Server
Grace Wagner Dairy Isle & Grill
08.2020 - 03.2021
- Packaged and delivered to-go orders and trays for guests leaving restaurant
- Managed multiple tasks in high-volume environment
- Maintained sanitation of restaurant by mopping and sweeping floors, washing counters and disposing of trash
- Used cash register to perform cash, credit and debit transactions per day
- Addressed guest complaints and resolved issues to promote satisfaction
- Demonstrated knowledge and applied proper food handling standards.
Lifeguard
Cuba City Municipal Pool
05.2019 - 09.2019
- Monitored safety of guests in and around swimming pool
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly
- Maintained high standards of customer service in high-volume, fast-paced operations
- Emptied trashcans and transported waste to collection areas.
Education
Associate of Science in Nursing - Nursing
Southwest Baptist University
Bolivar, MO05.2025
No Degree - General Studies
Ozarks Technical Community College
Springfield, MOHigh School Diploma -
Cuba High School
Cuba, MO01.2021
Skills
- Flexible and Adaptable
- Self-Motivated
- Decision-Making
- Active Listening
- Multitasking Abilities
- Teamwork and Collaboration
Timeline
Patient Care Technician, Nurse Technician
Mercy
10.2022 - Current
Personal Shopper
Walmart
06.2021 - 10.2022
On Time Assistant
Versa Tags Inc.
12.2020 - 06.2021
Counter Server
Grace Wagner Dairy Isle & Grill
08.2020 - 03.2021
Lifeguard
Cuba City Municipal Pool
05.2019 - 09.2019
Associate of Science in Nursing - Nursing
Southwest Baptist University
No Degree - General Studies
Ozarks Technical Community College
High School Diploma -
Cuba High School
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