Summary
Overview
Work History
Education
Skills
Timeline
Generic
Grace Walrad

Grace Walrad

Frankfort,MI

Summary

Diligent server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.

Overview

5
5
years of professional experience

Work History

Server

Old Town Grill
05.2023 - 08.2024
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Server

A&W
11.2021 - 05.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Retail Sales Associate

Point Betsie Lighthouse
06.2021 - 10.2021
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.

Retail Sales Assosiate

Stormcloud Brewing Company
06.2020 - 09.2020
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Food Runner

Cabbage Shed
06.2019 - 09.2019
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.

Retail Sales Associate

Crystal Lake Adventure Sports
06.2019 - 08.2019
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Education

High School Diploma -

Frankfort High School
Frankfort, MI

Bachelor of Arts - Psychology

Hope College
Holland, MI
05.2026

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Guest Engagement
  • Hospitality service expertise
  • Menu Memorization
  • Food Running
  • High-volume dining
  • Service prioritization
  • Food safety practices
  • Dining area maintenance

Timeline

Server

Old Town Grill
05.2023 - 08.2024

Server

A&W
11.2021 - 05.2023

Retail Sales Associate

Point Betsie Lighthouse
06.2021 - 10.2021

Retail Sales Assosiate

Stormcloud Brewing Company
06.2020 - 09.2020

Food Runner

Cabbage Shed
06.2019 - 09.2019

Retail Sales Associate

Crystal Lake Adventure Sports
06.2019 - 08.2019

High School Diploma -

Frankfort High School

Bachelor of Arts - Psychology

Hope College

Similar Profiles

CREATE PROFILE
Grace Walrad