Gracelynn Cromer
Harrogate,TN
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
6
6
years of professional experience
Work History
Receptionist/Vet Technician
Tri County Animal Clinic
12.2021 - Current
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Usher
Renfro Valley Entertainment
03.2018 - 08.2019
- Enhanced customer satisfaction by providing personalized service and addressing individual needs.
- Maintained a safe and clean environment for patrons by performing regular facility checks and resolving any issues promptly.
- Managed crowd control effectively, ensuring timely seating and minimizing disruptions.
Education
Associate of Applied Science - Human Services
Bluegrass Community And Technical College
Lexington, KY05.2022
High School Diploma -
Rockcastle County High School
Mount Vernon, KY05.2020
Skills
- Administrative Support
- Team Communication
- Scheduling
- Animal Restraint
- Time Management
Timeline
Receptionist/Vet Technician
Tri County Animal Clinic
12.2021 - Current
Usher
Renfro Valley Entertainment
03.2018 - 08.2019
Associate of Applied Science - Human Services
Bluegrass Community And Technical College
High School Diploma -
Rockcastle County High School
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