Gracelynn Smith
Manor
Summary
Dedicated Pharmacy Technician with a focus on problem solving and workflow optimization. Experienced in training new staff and enhancing patient care, contributing to increased productivity and a clean, organized pharmacy environment.
Overview
8
8
years of professional experience
Work History
Pharmacy Technician
Boltons Pharmacy
128 W Main St, Watertown, NY 13601
09.2023 - 06.2026
- Processed prescriptions accurately to ensure patient safety and medication efficacy.
- Assisted pharmacists with inventory management, optimizing stock levels and reducing waste.
- Trained new pharmacy staff on operational procedures, enhancing team efficiency and service quality.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Trained in pill packaging programs including RapidPak adherence strip packaging and RapidCard blister pack programs.
- Experienced in receiving and organizing truck orders while maintaining accurate inventory levels.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Home Health Aide
Committed Home Care
Watertown, NY
07.2018 - 06.2023
- Assisted clients with daily living activities, enhancing quality of life and promoting independence.
- Developed strong relationships with clients and families, fostering trust and open communication regarding care objectives.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided mobility assistance such as walking and regular exercising.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
Education
GED -
Watertown Highscool
Watertown, NYSkills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Clean and organized
- Customer service
Timeline
Pharmacy Technician
Boltons Pharmacy
09.2023 - 06.2026
Home Health Aide
Committed Home Care
07.2018 - 06.2023
GED -
Watertown Highscool