Gracia Loutete

Would help with making wings and giving out orders

• Worked well with teammates and accepted coaching from management team.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Greeted customers at drive-thru and took food orders.
• Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
• Increased overall efficiency by promptly restocking supplies as required during shifts.
• Assisted fellow crew members during peak hours, ensuring smooth operations without compromising quality standards.
• Reduced food waste by closely monitoring inventory levels, rotating stock, and adhering to food safety guidelines.
• Cleared trays and removed trash from tables before sanitizing surfaces.
• Operated cash register to ring up final bill and process various forms of payment.
• Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
• Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
• Delivered exceptional service as illustrated through multiple positive Yelp reviews.

• Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
• Collaborated with team members to complete orders.
• Operated register to process payments and collect cash payment for order totals.
• Kept kitchen, counter and dining areas cleaned and sanitized.
• Stocked shelves to organize aisles in assigned department.
• Trained new team members on procedures, customer service, and sales techniques.
• Prepared products following restaurant, health, and safety standards and procedures.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Solved customer challenges by offering relevant products and services.