Gracianna Olds
East Helena,MT
Overview
6
6
years of professional experience
Work History
Subsitute ASL Interpreter
Broadwater county schools
Townsend, Montana
02.2023 - Current
- Translated English to American Sign Language and vice versa in real-time setting.
- Participated in continuing education courses related to ASL interpreting techniques.
- Assisted in providing visual and auditory access to educational content for deaf and hard of hearing students.
- Facilitated communication between instructors, staff, and students in ASL.
- Translated complex concepts from English into ASL for classroom instruction.
- Utilized various tools such as visuals, tactile signing, fingerspelling, mime. during interpretation sessions.
- Completed professional development courses to improve field knowledge and advance interpretation abilities. (EIPA and IMET programs)
Rental Manager/Car Porter
Helena Motors
Helena, Montana
08.2020 - Current
- Managed daily operations of the car rental business, including customer service, fleet management and financial reporting.
- Developed and implemented strategies to increase customer satisfaction and loyalty while reducing operating costs.
- Monitored inventory levels and reordered vehicles as needed to meet customer demands.
- Maintained detailed records of all rentals and returned vehicles, ensuring accuracy in billing statements.
- Resolved customer complaints promptly, providing excellent customer service at all times.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- parked cars and assisted in customer assistance
Busser and Hostess
Overland Express
Helena , Montana
06.2020 - 08.2020
- Greeted customers and answered questions about menu items.
- Provided quick and efficient clearing of tables between courses.
- Bussed and reset tables in an orderly fashion.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
Gymnastics Coach/Assistant Teacher
Gym 406
Helena , Monta
06.2018 - 03.2020
- Created a safe and supportive environment for athletes to practice their skills.
- Instructed athletes on proper techniques, safety measures and rules of the sport.
- Helped to implement positive behavior management strategies in the classroom.
- Created and executed lesson plans for the children
- andmaintained asafe play environment for the children in gymnastics and birthday parties
Education
High School Diploma -
Jefferson High School
Boulder, MT05-2020
Some College (No Degree) - American Sign Language (ASL)
Brigham Young University - Idaho
Rexburg, IDSome College (No Degree) - American Sign Language (ASL)
University of Northern Colorado
Greeley, COSkills
- Maintenance Management
- Reservations
- Communication proficiency
- Rental Transactions
- Contract Management
- Client Relations
- Payment Collection
- Repair Planning
- Time management proficiency
- organization and charting
Timeline
Subsitute ASL Interpreter
Broadwater county schools
02.2023 - Current
Rental Manager/Car Porter
Helena Motors
08.2020 - Current
Busser and Hostess
Overland Express
06.2020 - 08.2020
Gymnastics Coach/Assistant Teacher
Gym 406
06.2018 - 03.2020
High School Diploma -
Jefferson High School
Some College (No Degree) - American Sign Language (ASL)
Brigham Young University - Idaho
Some College (No Degree) - American Sign Language (ASL)
University of Northern Colorado