Gracie Burns
East Moline,IL
Summary
Detail-oriented, skilled in accurately entering, updating, and maintaining various systems with speed and efficiency. I have 3+ years of experience with being a Receptionist/ Office Cashier, and working in customer service for 4 years. I Work well with others while performing front desk tasks, clerical skills, and good customer service etiquette. I'm passionate about bringing efficiency, and satisfaction to office team.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
Lindquist Ford
Bettendorf, IA
04.2024 - 04.2026
- Collaborated with other departments to ensure smooth operation and effective communication within the organization.
- Managed a high volume of incoming calls, efficiently routing them to the appropriate departments.
- Greeting customers in a positive manner, and making sure the customer feels welcomed.
- Cashing out customers after service, or for car deals.
- Resolved customer complaints or issues promptly and professionally to maintain customer satisfaction.
Office Cashier/ Receptionist
Hiland Toyota
Moline, IL
08.2022 - 02.2024
- Efficiently manage high incoming calls, ensuring prompt and professional responses.
- Perform daily office operations, such as preparing time cards, coordinating supply orders, and ensure equipment cleanliness.
- Assist accounting with checks, Close/Log service-parts bills, and post repair orders.
- Scanned paperwork into the system, filing alphabetically, and numerically.
- Help customers pay for service, and parts bills.
- Stocked in new cars when coming off the truck.
- Separate/Organize the file of paperwork when customers traded in, bought a new car, or sold their car.
Cashier/Customer Service
Walmart
Geneseo, IL
11.2021 - 08.2022
- Scanned, and bagged groceries for customers.
- Cash handling
- Money orders
- Money transfers
- Returns
- Organizing/Cleaning
Education
High school diploma - undefined
Geneseo High School
Geneseo, IL05.2020
Skills
Front Desk
Cashiering
Clerical experience
Multi-line phone systems
Typing
Computer skills
Data Entry
Time management
Phone etiquette
Communication skills
Customer service
Office experience
Organizational skills
Microsoft Word
Microsoft Excel
Certification
Driver's License
Timeline
Receptionist
Lindquist Ford
04.2024 - 04.2026
Office Cashier/ Receptionist
Hiland Toyota
08.2022 - 02.2024
Cashier/Customer Service
Walmart
11.2021 - 08.2022
High school diploma - undefined
Geneseo High School