Gracie Christian
West Plains,MO
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Hibby’s Sports Grill
Stephanie and Mike Hibiler
West Plains, MO
05.2023 - Current
- Customer Service: Provide excellent service and create positive dining experiences.
- Communication: Skilled in effectively communicating with customers and kitchen staff.
- Multitasking: Ability to handle multiple tables and tasks simultaneously.
- Cash Handling: Experienced in processing payments and handling cash accurately.
- Teamwork: Ability to work collaboratively with other staff members to ensure smooth service.
State-line Restaurant
Elizabeth Puerta
Thayer, Missouri
08.2022 - 05.2023
- Ensured that each guest was served courteously, quickly, and efficiently.
- Greeted customers, answered questions and recommended specials to increase profits.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Explained menu items, describing ingredients and cooking methods upon request.
Cureall Roofing
Amber and Edmond Holt
West Plains, MO
08.2021 - 05.2023
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
- Drove customer feedback to deliver information to management for corrective action.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Facilitated communication between different departments within the organization.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Maintained inventory of office supplies and placed orders when necessary.
- Composed, edited and typed complex memos and reports with job-related software.
Colton’s Steak House and Grill
Haley Mitchell
West Plains, MO
03.2020 - 04.2023
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Stayed informed about daily specials, new menu items, promotions.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Trained new employees on restaurant procedures and plating techniques.
- Operated POS terminals to input orders, split bills and calculate totals.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Served food and beverages to patrons and immediately remedied issues with orders.
Dairy Queen
Ron Shrable
West Plains, MO
03.2018 - 03.2020
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
- Communicated effectively with co-workers to ensure smooth workflow.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Greeted customers and took their orders in a friendly and efficient manner.
- Adhered to company policies regarding attendance and punctuality.
Education
Associate of Arts - Psychology
Missouri State University
West Plains, MO05-2024
Skills
- Customer service
- Team collaboration
- Conflict resolution
- Time management
- Effective communication
- Problem-solving
Certification
- Alcohol sales certificate
Timeline
Hibby’s Sports Grill
Stephanie and Mike Hibiler
05.2023 - Current
State-line Restaurant
Elizabeth Puerta
08.2022 - 05.2023
Cureall Roofing
Amber and Edmond Holt
08.2021 - 05.2023
Colton’s Steak House and Grill
Haley Mitchell
03.2020 - 04.2023
Dairy Queen
Ron Shrable
03.2018 - 03.2020
Associate of Arts - Psychology
Missouri State University