Summary
Overview
Work History
Education
Skills
Timeline
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Gracie Harlow

Buchanan,VA

Summary

Dedicated college student with a passion for learning and commitment to academic excellence. Proficient in time management, collaboration, and problem-solving. Thrives in dynamic academic environments and eager to contribute skills and enthusiasm to diverse projects and opportunities.

Overview

3
3
years of professional experience

Work History

Front of House Employee

Chick-fil-A
Lexington, VA
05.2024 - 08.2024
  • Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
  • Upheld company standards and values, representing the brand positively.
  • Implemented strategies to improve service efficiency and guest satisfaction.
  • Processed payments using cash registers or POS systems accurately and efficiently.
  • Monitored dining area to ensure optimal guest satisfaction and address any needs or concerns.

Server

Cracker Barrel
Troutville, VA
02.2023 - 08.2023
  • Stayed informed about daily specials, new menu items, promotions.
  • Delivered food orders promptly and courteously.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Shift Leader

Tropical Smoothie Café
Roanoke, VA
02.2021 - 02.2023
  • Assisted with reconciling accounts payable and receivable discrepancies.
  • Completed day-to-day duties accurately and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Coordinated shift workers for inventory receiving, auditing and restocking.

Education

High School Diploma -

James River High School
Buchanan, VA
05-2021

Bachelor of Arts - History

Virginia Military Institute
Lexington, VA

Some College (No Degree) - Educational Psychology

Hollins University
Roanoke, VA

Some College (No Degree) - General Studies

Mountain Gateway Community College
Clifton Forge, VA

Skills

  • Conflict resolution
  • Team coordination
  • Communication skills
  • Training and mentoring
  • Time management
  • Strong work ethic
  • Punctuality and reliability
  • Cleanliness

Timeline

Front of House Employee

Chick-fil-A
05.2024 - 08.2024

Server

Cracker Barrel
02.2023 - 08.2023

Shift Leader

Tropical Smoothie Café
02.2021 - 02.2023

High School Diploma -

James River High School

Bachelor of Arts - History

Virginia Military Institute

Some College (No Degree) - Educational Psychology

Hollins University

Some College (No Degree) - General Studies

Mountain Gateway Community College

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Gracie Harlow