Gracie Horlbogen
Lawrenceville
Summary
A highly motivated and hardworking professional with a strong ability to collaborate effectively within teams and independently. Known for being trustworthy, determined, and quick to adapt in any environment. With a passion for continuous growth and learning, consistently bringing a proactive attitude and a strong work ethic to every project, ensuring high-quality results and driving success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hostess
Deromo's Market and Restaurant
Bonita Springs
01.2025 - 02.2025
- Handled reservations efficiently, coordinating with staff to accommodate guest preferences and special requests.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival, and provided a friendly and warm presence throughout the dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed customers of accurate wait times.
Group Leader
The Barker Lounge
Fort Myers
05.2024 - 12.2024
- Recorded detailed notes regarding each pet's activity level, eating habits and overall health.
- Ensured a safe and engaging environment for dogs by closely monitoring their interactions and promptly addressing any signs of distress or aggression.
- Followed precise feeding instructions and schedules for animals under care.
- Cleaned and sanitized kennels and equipment to protect animal and staff health.
Server
Bonita National Golf & Country Club
Bonita Springs
01.2023 - 03.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously, without compromising service quality.
- Worked with the POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods, without sacrificing attention to detail or guest rapport.
- Stayed informed about daily specials, new menu items, promotions.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Hostess
La Masseria
East Greenwich
03.2022 - 04.2022
- Answered customer questions about hours, seating, and menu information
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits
- Promoted business loyalty by fostering positive customer relationships
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions
Hostess
Vanda Cucina
Warwick
08.2021 - 04.2022
- Assisted in restocking the bar with alcohol, ensuring all supplies were consistently available during shifts
- Set up and organized dining arrangements, including seating charts and table settings for optimal customer experience
- Answered customer questions about hours, seating, and menu information
- Reduced wait times for guests by effectively coordinating with other team members during peak hours
Education
High School Diploma -
Island Park Highschool
Fort Myers, FL12-2023
Skills
- Hospitality service expertise
- Reservation management
- Problem-solving aptitude
- Adaptability and flexibility
- Team collaboration
- Time management
- ServSafe certified
- POS system operation
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
References
William Ramierez
1(301)792-8223
Stacie Weaver
1(941)893-7371
Emanuele Tampella
1(401)451-9011
Marissa Lovely
1(401)258-0422
Timeline
Hostess
Deromo's Market and Restaurant
01.2025 - 02.2025
Group Leader
The Barker Lounge
05.2024 - 12.2024
Server
Bonita National Golf & Country Club
01.2023 - 03.2024
Hostess
La Masseria
03.2022 - 04.2022
Hostess
Vanda Cucina
08.2021 - 04.2022
High School Diploma -
Island Park Highschool
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