Gracie Hott
Tomball
Summary
Dynamic and engaging professional with a strong background in customer service at Paradigm Brewing Co. Proven ability to manage high-volume transactions while maintaining accuracy and reliability. Skilled in multitasking and building customer relationships, ensuring a welcoming atmosphere that encourages repeat business. Highly dependable team player with a passion for delivering exceptional experiences.
Overview
8
8
years of professional experience
Work History
Bartender/Server
Paradigm Brewing Co.
02.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Sales Associate
GNC Stores
10.2017 - 02.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Science - Psychology
University of Houston-Downtown
05-2022
Associate of Arts -
Lone Star College
Tomball05-2020
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Outgoing personality
- Engaging personalit
Timeline
Bartender/Server
Paradigm Brewing Co.
02.2022 - Current
Sales Associate
GNC Stores
10.2017 - 02.2018
Bachelor of Science - Psychology
University of Houston-Downtown
Associate of Arts -
Lone Star College
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