Gracie Jensen
West Jordan,UT
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
1
1
year of professional experience
Work History
Sales Associate
Seagull Book
09.2022 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
High School Diploma -
West Jordan High School
West Jordan, UT06.2023
M.D. - Psychology
Utah Valley University
Orem, UT06.2030
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Reliable and punctual
- Flexible Schedule
- Money Handling
- Verbal/written communication
- Conflict Resolution
Leadership
Drama Council President: This role included organizing and leading a council of fellow students. Organizing and presiding meetings, as well as organizing two fundraisers throughout the school year which included performances and concessions. Problem-solving and setting goals were also included as well as representing the department to the student body.
Director of One Act competition piece at West Jordan High School: Included scheduling and organizing auditions and rehearsals. Planning and supplying props, costumes, and sets. As well as clear communication with the cast and the theatre teacher at the school.
Languages
Spanish
Professional Working
Timeline
Sales Associate
Seagull Book
09.2022 - 12.2023
High School Diploma -
West Jordan High School
M.D. - Psychology
Utah Valley University
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