Summary
Overview
Work History
Education
Skills
Pickleball
Timeline
Generic

Gracie King

San Diego,CA

Summary

Ambitious Senior Account Manager with a tenacity for increasing profits and growing client relationships through sales execution and fantastic communication. A positive, efficient team player with an entrepreneurial spirit known for excelling on various tasks and projects.

Overview

5
5
years of professional experience

Work History

Sr. Account Manager

Flexport
09.2022 - Current
  • Lead, manage, and grow an enterprise Book of Business
  • Key contributor to client success and increasing freight volume and commercial products
  • Expanded the San Diego book of business by 25% with new customers, generating an estimated net revenue of +300k from Q4 2022 to Q2 2023
  • Prepare and present performance insights to clients quarterly to drive account strategy, identity opportunities, and solutions
  • Collaborate cross-functionally with global teams to foster strong feedback loops and solve business problems.

Client Solutions Associate & Sr. Client Solutions Associate

Flexport
07.2020 - 09.2022
  • Manage and grow an enterprise Book of Business
  • Responsible for customer success and retention, overseeing shipment operations and the customer's financial health.

Global Operations Associate

Flexport
08.2019 - 07.2020
  • Operational lead in executing international shipment milestones
  • Strong and agile problem-solving based on customer delivery priorities and the unpredictable nature of international logistics.

Assistant Inventory Planner

Pottery Barn
11.2018 - 08.2019
  • Ownership of in-season inventory management and planning future seasons
  • Collaborated with merchandising, sourcing, and international vendors to ensure timely delivery.

Supply Chain Analyst

Pottery Barn
06.2018 - 11.2018
  • Facilitated purchase order placement for all Pottery Barn divisions and tracked them through their entire lifecycle.

Education

Bachelor of Business Administration - Supply Chain Management

Texas Christian University

Skills

  • Account Management
  • Customer Success
  • Licensed Real Estate Salesperson
  • Salesforce (SFDC)
  • Looker
  • Google Suite
  • Microsoft Suite
  • Expert Excel Certified
  • Team Leadership
  • Training
  • Sales
  • Customer Onboarding
  • Financial Health
  • International Logistics
  • Operational Excellence
  • Communication Skills
  • Commercial Development
  • Data Analysis
  • Strong Presenter
  • Confident Speaker

Pickleball

A fun hobby of mine that I picked up during the pandemic. I love the game and the open play aspect. My family is really into it too so we often have pickle showdowns during the holidays! 

Timeline

Sr. Account Manager

Flexport
09.2022 - Current

Client Solutions Associate & Sr. Client Solutions Associate

Flexport
07.2020 - 09.2022

Global Operations Associate

Flexport
08.2019 - 07.2020

Assistant Inventory Planner

Pottery Barn
11.2018 - 08.2019

Supply Chain Analyst

Pottery Barn
06.2018 - 11.2018

Bachelor of Business Administration - Supply Chain Management

Texas Christian University
Gracie King