Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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Gracie McCoy

Gracie McCoy

Texarkana

Summary

Dedicated professional with exceptional customer service skills. Known for enhancing guest satisfaction through effective communication and team collaboration.

Skilled server with a strong work ethic and a focus on guest engagement. Expertise in cash handling and maintaining cleanliness standards ensures a seamless dining experience for customers.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Olive Garden Restaurant
Texarkana, TX
01.2026 - Current
  • Provided exceptional customer service in a fast-paced dining environment.
  • Managed table assignments and ensured timely delivery of food and beverages.
  • Assisted in maintaining cleanliness and organization of dining area.
  • Collaborated with kitchen staff to ensure accurate order preparation and presentation.
  • Handled customer inquiries and resolved issues to enhance guest satisfaction.
  • Supported training of new team members on service protocols and menu offerings.
  • Processed payments efficiently using point-of-sale systems for smooth transactions.

Hairstylist

New Boston Cut Company
New Boston, TX
02.2024 - Current
  • Delivered personalized hairstyling services, enhancing client satisfaction and loyalty.
  • Executed color treatments using advanced techniques, ensuring vibrant and lasting results.
  • Maintained cleanliness and organization of workstations, adhering to health and safety standards.
  • Provided consultations to clients, recommending styles that complement individual features and preferences.
  • Developed strong client relationships through effective communication, resulting in repeat business referrals.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.

Server

On The Border
Texarkana, TX
10.2025 - 01.2026
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Server

Roma Italian
Texarkana, AR
09.2024 - 05.2025
  • Adapted quickly to changing priorities during peak service hours to maintain efficiency.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Server/host

The Junction
De Kalb, TX
03.2022 - 08.2022
  • Provided exceptional customer service, ensuring guest satisfaction and addressing inquiries promptly.
  • Coordinated with kitchen staff to ensure timely food delivery and quality presentation.
  • Trained new servers on menu offerings, service standards, and operational procedures.
  • Maintained cleanliness and organization of dining area, enhancing overall guest experience.

Education

Cosmetology

Northeast Texas Community College
Mount Pleasant, TX
05-2025

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Memory retention
  • Customer service
  • Cleanliness standards
  • Safe food handling
  • Team collaboration
  • Suggestive selling

Certification

  • Licensed Cosmetologist - August 8th to current

Interests

  • Crafting and DIY Projects
  • Music
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Drawing and Painting
  • Acting and Theater
  • Fashion
  • Swimming
  • Passionate about balancing physical health with mental and emotional wellness
  • Playing Sports
  • Camping
  • Running

Timeline

Server

Olive Garden Restaurant
01.2026 - Current

Server

On The Border
10.2025 - 01.2026

Server

Roma Italian
09.2024 - 05.2025

Hairstylist

New Boston Cut Company
02.2024 - Current

Server/host

The Junction
03.2022 - 08.2022

Cosmetology

Northeast Texas Community College