Gracie Moran
Huntsville
Summary
Motivated and detail-oriented senior Criminal Justice major at Sam Houston State University, equipped with valuable experience in human resources, management, and customer service. Harnessing proven leadership, responsibility, and adaptability in diverse industries such as corrections, retail, and healthcare, my passion for personal growth and academic achievement shines through as a first-generation college student. Eager to leverage my accumulated skills and expertise to contribute significantly to the Texas Department of Criminal Justice's mission and objectives, fostering positive change and upholding professional excellence.
Overview
3
3
years of professional experience
Work History
Human Resources Assistant
Texas Department Of Criminal Justice
Huntsville
12.2024 - Current
- Reviewed resumes submitted by applicants for open positions.
- Responded to internal and external HR-related inquiries or requests.
- Assisted with admissions processes, including application review and document preparation.
- Reviewed resumes and applications to assess qualifications of potential candidates.
- Reviewed customer documentation to ensure accurate processing of applications.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Organized and maintained trust documents and records.
Store Manager
Scrubs & Beyond
The Woodlands
07.2023 - 10.2024
- Formed and sustained strategic relationships with clients.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Prepared monthly reports on sales figures, expenses, profits.
- Maintained accurate records of employee performance reviews.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Managed inventory tracking and physical inventory counts to minimize loss.
Store Manager
Vape City
06.2022 - 03.2023
- Managed operations for the largest vape shop in Texas, including staffing, inventory, and customer service.Trained and mentored a team of employees, fostering an environment of strong communication and teamwork.Developed promotional strategies that led to increased store revenue and customer engagement.Ensured compliance with state and federal regulations regarding the sale of vape products.
- Ensured compliance with safety regulations and company policies.
- Performed surveillance activities as part of investigation operations.
Education
Bachelor of Science - Criminal Justice
Sam Houston State University
Huntsville, TX05-2025
Skills
Human Resources Management
Employee Relations & Conflict Resolution
Customer Service Excellence
Team Leadership & Staff Development
Time Management & Organization
Data Entry & Recordkeeping
Communication & Interpersonal Skills
Microsoft Office Suite (Excel, Word, PowerPoint)
Consistently recognized for demonstrating a strong work ethic and adaptability in high-responsibility roles
Timeline
Human Resources Assistant
Texas Department Of Criminal Justice
12.2024 - Current
Store Manager
Scrubs & Beyond
07.2023 - 10.2024
Store Manager
Vape City
06.2022 - 03.2023
Bachelor of Science - Criminal Justice
Sam Houston State University