Gracie Motch
Salem,IL
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Associate
Discount Tobacco
Salem , IL
08.2022 - Current
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Built relationships with customers by providing friendly customer service.
- Handled incoming calls from customers regarding orders or other inquiries.
- Operated equipment such as scanners and scales correctly during checkout process.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Organized backroom areas to maintain a clean and organized work environment.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Ticketed, arranged and displayed merchandise to promote sales.
- Maintained knowledge of sales and promotions, return policies and security practices.
Babysitter
Self
Salem , IL
05.2021 - 08.2022
- Providing a safe environment for children to explore their curiosity and creativity.
- Assisting with meals, snacks, and bedtime routines for the children.
- Completing light housekeeping tasks such as tidying up toys and books.
- Remaining alert at all times while caring for multiple children simultaneously.
- Administering medication when needed according to parent instructions.
- Maintaining a positive attitude while being patient and understanding with the children.
- Helping older children with homework assignments as directed by parents.
Waitress
Iron Saddle
Salem , IL
03.2022 - 07.2022
- Enforced safety guidelines for employees and patrons of the restaurant.
- Served alcoholic beverages responsibly in accordance with state laws.
- Greeted customers and provided menus.
- Bussed tables as needed during peak hours.
- Communicated daily specials to customers.
- Processed payments accurately using cash registers or POS systems.
- Answered questions about menu items, ingredients, and pricing.
- Took orders for food and drinks and delivered them to guests.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Cashier Team Lead
Racks
Salem , IL
04.2020 - 06.2021
- Developed strong working relationships with team members to foster collaboration.
- Supported other teams when necessary, such as stocking shelves or bagging groceries.
- Participated in weekly meetings to discuss upcoming promotions, initiatives, and strategies.
- Recognized potential theft or fraud attempts by monitoring suspicious behavior.
- Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
- Managed scheduling, payroll, and time off requests for team members.
- Processed refunds and exchanges according to company policy.
- Assisted cashiers with resolving customer complaints and inquiries.
Waitress
Sale Barn Cafe
Salem , IL
06.2019 - 03.2021
- Enforced safety guidelines for employees and patrons of the restaurant.
- Participated in team meetings to discuss new menu items or changes in policy.
- Communicated daily specials to customers.
- Greeted customers and provided menus.
- Bussed tables as needed during peak hours.
- Processed payments accurately using cash registers or POS systems.
- Assisted in seating guests at tables or booths.
- Developed positive relationships with regular customers through friendly conversation.
- Assisted other wait staff members in times of heavy customer traffic.
Cashier
Produce Plus
Salem , IL
08.2019 - 03.2020
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
Sanitation Worker
Wabash Valley Produce
Farina , IL
05.2017 - 08.2019
- Followed all safety procedures when handling hazardous materials.
- Operated power scrubber, pressure washer, vacuum cleaner, steam cleaner and other cleaning equipment.
- Swept, mopped and scrubbed floors in production areas.
- Maintained records of sanitation activities on a daily basis.
- Provided assistance to other departments upon request.
- Utilized chemicals such as detergents, disinfectants and polishes safely.
- Cleaned and sanitized equipment, walls, ceilings and other surfaces.
- Applied industrial chemicals safely to clean surfaces in various environments.
Education
Some College (No Degree) - Cyber Defense
Kaskaskia College
Centralia, ILSkills
- Management Support
- Customer Service
- Attention to Detail
- Computer Skills
- Sales expertise
- Customer Engagement
- Cash Handling
- Data Entry
- Program Support
- Flexible Schedule
Affiliations
- I enjoy reading.
- I like to work with computers.
- I ride quads with my family.
- I enjoy playing videos games.
- Hiking with my dogs.
- Riding skateboards with friends.
Certification
- Food Handlers
- BARS
References
References available upon request.
Timeline
Associate
Discount Tobacco
08.2022 - Current
Waitress
Iron Saddle
03.2022 - 07.2022
Babysitter
Self
05.2021 - 08.2022
Cashier Team Lead
Racks
04.2020 - 06.2021
Cashier
Produce Plus
08.2019 - 03.2020
Waitress
Sale Barn Cafe
06.2019 - 03.2021
Sanitation Worker
Wabash Valley Produce
05.2017 - 08.2019
Some College (No Degree) - Cyber Defense
Kaskaskia College
- Food Handlers
- BARS
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