Gracie Nelams
Church Point,LA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Sales Associate
Calvary Thrift
Lafayette, LA
03.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed efficient cash register operations.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Sales Associate
Pieces Of Eight
Lafayette, LA
08.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Used in-store system to locate inventory and place special orders for customers.
- Pleasantly greeted customers and offered to personally wrap packages.
- Measured boxes and packages to determine correct sizes of wrapping paper that would be used.
Counter Clerk
Smallcakes Cupcakery & Creamery
Carencro, LA
11.2020 - 08.2021
- Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
- Processed cash, check and credit card payments.
- Managed multiple tasks in high-volume environment.
- Operated cash register to accurately complete customer financial transactions.
- Reconciled cash drawer and corrected any errors.
- Rang up sales using cash register following cash-handling procedures.
- Stocked and faced bakery cases with daily offerings.
- Maintained safe food handling standards at all times.
- Engaged in friendly conversation with customer to better uncover individual needs.
Carhop
Sonics Drive In
Church Point, LA
08.2018 - 11.2020
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
- Cleaned and sanitized work areas and equipment to promote compliance with health and safety regulations.
- Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.
- Operated headset communication system to take orders quickly and accurately from customers.
- Communicated clearly with other employees to promote prompt preparation and delivery of food orders.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Accurately operated cash register to process customer payments.
Education
Bachelor of Arts - English Literature
University of Louisiana At Lafayette
Lafayette, LA12.2023
Skills
- Adapt to Diverse Groups
- Multitasking Strengths
- Time Management
- Social Perceptiveness
- Excellent People Skills
- Listening Skills
- Verbal and Written Communication
- Reading Comprehension Skills
- Teamwork and Collaboration
- Critical Thinking
- Effective Writing
- Problem-solving skills
Timeline
Sales Associate
Calvary Thrift
03.2024 - Current
Sales Associate
Pieces Of Eight
08.2021 - Current
Counter Clerk
Smallcakes Cupcakery & Creamery
11.2020 - 08.2021
Carhop
Sonics Drive In
08.2018 - 11.2020
Bachelor of Arts - English Literature
University of Louisiana At Lafayette