Gracie Newell
Killeen,TX
Summary
Dynamic professional with a proven track record at Walmart, specializing in e-commerce strategy and order fulfillment. Expert in enhancing customer satisfaction through effective problem-solving and personalized recommendations. Skilled in shipping logistics and promotional planning, driving successful upselling opportunities while maintaining high accuracy in transactions.
Overview
1
1
year of professional experience
Work History
Digital Shopper
Walmart
03.2024 - 02.2025
- Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
- Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
- Tracked substitutions and informed customers of changes.
- Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.
Cashier
Dairy Queen
01.2024 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Skills
- Order fulfillment
- E-commerce strategy
- Promotional planning
- Shipping logistics
- Reliable
- Customer Service
- Flexibility
- Problem Solving
Timeline
Digital Shopper
Walmart
03.2024 - 02.2025
Cashier
Dairy Queen
01.2024 - 03.2024