Gracie Shipp
Irving,TX
Summary
Customer-focused professional in the aviation service industry Seeking new career. High productivity and efficiency in task completion. Possess specialized skills in safety compliance, emergency response procedures, and passenger service excellence. Excel in communication, teamwork, and adaptability and the ability to learn new skills and maintain a friendly and positive composure in any team environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Regional Flight Attendant
Envoy Airlines
Irving, TX
09.2022 - Current
- Managed difficult situations or hostile customers while maintaining professional composure.
- Ensured compliance with FAA regulations including alcohol consumption by monitoring passenger behavior throughout the flight duration.
- Demonstrated excellent communication skills when interacting with pilots and crew members regarding important flight updates or changes in plans.
- Maintained cleanliness of aircraft cabins by collecting garbage after each flight leg; restocking supplies when necessary; wiping down surfaces; .
Hostess
The Grand Marlin of Pensacola Beach
Panama City Beach, FL
08.2021 - 06.2022
- Assisted in preparing the restaurant for opening and closing shifts.
- Greeted guests warmly upon arrival, seating them promptly.
- Demonstrated strong interpersonal skills when interacting with customers.
Education
The Airline Academy -
Flight Attendant Training
Daytona Beach, FL07-2022
Flight Attendant Training - Jet Blue Airlines
Jet Blue University
Orlando, FL06-2022
High School Diploma -
JR Arnold Highschool
Panama City Beach, FL05-2022
Skills
- Flight safety
- Medical intervention
- Verbal and written communication
- Adult AED and CPR
- Hospitality service expertise
- Aviation regulations
- Administrative tasks
- Public interaction
- Company culture and values
- Appointment confirmation
- Problem-solving skills
- Oral and writing communication
- Customer assistance and interaction
Certification
- FAA Flight Attendant on Embraer 170 and 175 configurations.
Timeline
Regional Flight Attendant
Envoy Airlines
09.2022 - Current
Hostess
The Grand Marlin of Pensacola Beach
08.2021 - 06.2022
The Airline Academy -
Flight Attendant Training
Flight Attendant Training - Jet Blue Airlines
Jet Blue University
High School Diploma -
JR Arnold Highschool
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