Summary
Overview
Work History
Education
Skills
Timeline
Generic

Latrell Hahn

Rock Hill,SC

Summary

Dynamic and dedicated professional with extensive experience in customer service at American Airlines. Proven expertise in emergency response and conflict resolution, ensuring passenger safety and satisfaction. Recognized for exceptional communication skills and a strong ability to create welcoming environments, consistently enhancing guest experiences and driving brand loyalty.

Overview

7
7
years of professional experience

Work History

Regional Flight Attendant

American Airlines
Charlotte, North Carolina
02.2025 - Current
  • Maintained cleanliness of aircraft cabins by collecting garbage after each flight leg; restocking supplies when necessary; wiping down surfaces; .
  • Ensured compliance with FAA regulations concerning alcohol consumption by monitoring passenger behavior throughout the flight duration.
  • Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
  • Adhered to company policies regarding security measures and protocol at all times.
  • Monitored cabin environment throughout flight, checking seatbelts and ensuring passenger comfort.

Server, Expo, Food Runner

Hickory Tavern Restaurant
Rock Hill, SC
02.2024 - 01.2025
  • As a server at Hickory Tavern, I deliver exceptional customer service by greeting guests warmly, taking their orders accurately, and ensuring the timely delivery of food and drinks.
  • I provide recommendations from the menu, upsell specials, and accommodate any special requests or dietary restrictions.
  • Additionally, I handle payments, maintain cleanliness in the dining area, and assist in ensuring a smooth dining experience for all patrons.
  • My goal is to create a welcoming atmosphere and ensure customer satisfaction while representing the Hickory Tavern brand with professionalism and enthusiasm.

Olive Garden Server

Darden Restaurants
Rock Hill, SC
09.2022 - 01.2024
  • As an Olive Garden server, my duties involved providing exceptional hospitality by greeting guests, taking orders accurately, and ensuring prompt delivery of food and beverages.
  • I suggested menu items, accommodated special requests, and upsold specials to enhance the dining experience.
  • Maintaining a clean workspace, setting up tables, and processing payments efficiently were also essential aspects of my role.
  • My dedication to customer satisfaction and representing the Olive Garden brand with professionalism were central to my responsibilities.

Gas Station Attendant

Scotchman
Rock Hill, SC
06.2022 - 09.2022
  • As a gas station attendant, my responsibilities included providing friendly customer service, operating the fuel pumps, managing transactions, maintaining cleanliness, monitoring inventory, and ensuring a safe environment for customers and staff.

Sales Associate

rue21
Rock Hill, SC
02.2019 - 04.2022
  • As a rue21 sales associate, my responsibilities revolve around providing exceptional customer service to ensure a positive shopping experience.
  • I'd assist customers in finding the right clothing items, offer styling advice, and process transactions accurately.
  • Maintaining the store's appearance by organizing merchandise and keeping shelves stocked is crucial.
  • Additionally, I would contribute to achieving sales targets by actively engaging with customers, promoting current promotions, and upselling products when appropriate.
  • Overall, my role was to create a welcoming atmosphere while driving sales and representing the rue21 brand with enthusiasm and professionalism.

Education

Computer Engineering -

York Tech
Rock Hill, SC
04.2024

High school diploma -

Lewisville High Shool
Richburg, SC
05.2022

Skills

  • Customer service
  • Communication skills
  • Time management
  • Guest services
  • Leadership
  • On time
  • Computer literacy
  • Good memory
  • Good listener
  • Knowledge with advanced technology
  • Cable technician
  • Organizational skills
  • Aircraft safety procedures
  • Emergency response
  • Conflict resolution
  • Team collaboration
  • Effective communication
  • In-flight safety procedures
  • First aid administration
  • Emergency response management

Timeline

Regional Flight Attendant

American Airlines
02.2025 - Current

Server, Expo, Food Runner

Hickory Tavern Restaurant
02.2024 - 01.2025

Olive Garden Server

Darden Restaurants
09.2022 - 01.2024

Gas Station Attendant

Scotchman
06.2022 - 09.2022

Sales Associate

rue21
02.2019 - 04.2022

Computer Engineering -

York Tech

High school diploma -

Lewisville High Shool

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