Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Gracie Thompson

Greensboro,NC

Summary

Leveraging experience as an educator, I bring in-depth knowledge of the education landscape and a deep understanding of the needs and challenges faced by K12 schools.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Account Manager

SchoolNow
06.2022 - Current
  • Build and maintain strong relationships with key stakeholders, including superintendents, principals, and IT directors, resulting in a 90% customer retention rate.
  • Develop and execute strategic account plans, identifying opportunities for upselling and cross-selling communication software solutions to existing school district clients
  • Conduct thorough needs assessments to understand customer pain points and tailored software solutions to address specific challenges faced by school districts, resulting in improved communication and engagement among faculty, staff, and parents.
  • Present product demonstrations to key decision-makers within school districts, effectively showcasing the value and benefits of the communication software, leading to increased adoption rates.
  • Lead contract negotiations and renewal processes, ensuring favorable terms and conditions for both the company and school district clients.
  • Track market trends and competitor activities, providing timely insights and recommendations to the sales team and management for adapting and improving sales strategies.

Superintendent Teacher Advisory Council Member

Guilford County Schools
08.2021 - 06.2022
  • Elected by school community as an advisor to the Superintendent’s decision-making process
  • Provided feedback and suggestions on major district-wide initiatives and programs including the allocation of a $300 million school bond and a proposal for a $1.7 billion bond voted on in the primary elections.
  • Designed and executed quarterly communication plans for stakeholders including data analysis, county updates, and action plans
  • Maintained and supported successful relationships between teachers, schools and central office administrators in order to identify, express, and resolve system-wide concerns

Spanish Specialist

Waldo C Falkener Elementary School
08.2020 - 06.2022
  • Designed, prepared and delivered instructional activities that facilitate engaging, differentiated learning experiences for 600 students in Kindergarten through Fifth Grade
  • Developed an entire curriculum from the ground up to reach a diverse range of learners
  • Collaborated with other teachers, administrators, and staff to provide a well rounded, student-centered environment
  • Elected to represent the specialist department on the Social Emotional Learning team to evaluate and implement school-wide SEL practices
  • Planned and executed school wide events engaging students, staff, and community stakeholders

Corps Member

Teach For America
06.2020 - 06.2022
  • Selected from approximately 40,000 applicants nationwide to join the national teacher corps
  • Engage in professional development activities, including seminars, anti-racist educator workshops, discussion groups, individual and group reflections, and learning teams to achieve significant gains in student achievement

English Language Instructor

Centro Hispano de East Tennessee
10.2018 - 07.2020
  • Effectively managed a classroom of 20 adult students in varying levels of English proficiency
  • Facilitated large and small group learning activities to engage the classroom and enrich the curriculum
  • Demonstrated well organized and informative class sessions

Education

Bachelor of Arts - Modern Foreign Languages, Hispanic Studies And International Business

University of Tennessee
Knoxville, TN
05.2020

Skills

  • Strategic Account Planning
  • Market Analysis and Competitor Insights
  • Needs Assessment and Solution Selling
  • Product Feedback and Development
  • Relationship Building and Team Collaboration

Certification

Hubspot Academy - Inbound Marketing Certification

Hubspot Academy - Inbound Sales Certification

Google Educator Level 1 Certification

Languages

Spanish
Full Professional
Portuguese
Elementary

Timeline

Account Manager

SchoolNow
06.2022 - Current

Superintendent Teacher Advisory Council Member

Guilford County Schools
08.2021 - 06.2022

Spanish Specialist

Waldo C Falkener Elementary School
08.2020 - 06.2022

Corps Member

Teach For America
06.2020 - 06.2022

English Language Instructor

Centro Hispano de East Tennessee
10.2018 - 07.2020

Bachelor of Arts - Modern Foreign Languages, Hispanic Studies And International Business

University of Tennessee

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Gracie Thompson