Gracie Triggs
Cary,NC
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
10
10
years of professional experience
Work History
Server
Doc B's
Cary, NC
01.2026 - Current
- Provided exceptional customer service to enhance guest experience.
- Managed multiple tables efficiently during peak hours.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Server
Pierros Italian Bistro
Raleigh, NC
08.2025 - 01.2026
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently while maintaining a friendly and welcoming atmosphere.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Suggested wine pairings to go with specific menu items.
- Upheld strict cleanliness standards, adhering to food safety guidelines and maintaining an immaculate dining area.
- Maximized upselling opportunities by promoting daily specials or premium menu items without being overtly salesdriven.
Banquet Server
The Mayton
Cary, NC
02.2020 - 09.2025
- Set up banquet tables with linens, china, silverware, glassware and centerpieces in accordance with event specifications.
- Interacted professionally with customers and staff members to ensure satisfaction throughout the event.
- Set up banquet room linens, service ware and glassware according to supervisor instructions.
- Delivered food items quickly and efficiently to guest tables according to established standards of quality assurance.
- Monitored dining room activity to ensure guest satisfaction.
Server
The Mayton
Cary, NC
02.2020 - 09.2025
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building positive experience from first interaction.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
- Assisted with training of new staff members.
Server
Another Broken Egg Cafe
Morrisville, NC
02.2017 - 02.2020
- Served as main server in a fast-paced restaurant, managing both opening and closing duties.
- Trained new staff and ensured smooth shift transitions.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
- Memorized frequent customer preferences to build relationships and loyalty.
- Effectively managed large parties by providing efficient, attentive service while ensuring accuracy with orders.
Restaurant Hostess
Ruckus
Morrisville, NC
02.2016 - 02.2019
- Supported servers and bussers through high-volume shifts with food running and table clearing.
- Monitored restaurant activity to determine seating and dining flow.
- Greeted customers promptly and courteously upon their arrival to the restaurant.
- Helped bus tables and ran food to patrons during high-volume periods.
Education
High School Diploma -
Green Hope High School
Cary06-2019
Skills
- Strong work ethic
- Exceptional customer service
- Team collaboration
- Guest engagement
- Safe food handling
- Menu memorization
- Suggestive selling
Timeline
Server
Doc B's
01.2026 - Current
Server
Pierros Italian Bistro
08.2025 - 01.2026
Banquet Server
The Mayton
02.2020 - 09.2025
Server
The Mayton
02.2020 - 09.2025
Server
Another Broken Egg Cafe
02.2017 - 02.2020
Restaurant Hostess
Ruckus
02.2016 - 02.2019
High School Diploma -
Green Hope High School