Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gracieann Bray

Frisco City,Alabama

Summary

Proven track record of enhancing office efficiency and customer satisfaction at Jaco materials, adept in data entry and client relations. Skilled in managing multiple tasks with exceptional organizational and communication abilities. Demonstrated success in improving workflow and resolving customer issues, contributing significantly to the operational excellence of past employers. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

RECEPTIONIST

JACO MATERIALS
10.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Organized office documents and files, maintaining a clean workspace for optimal productivity.
  • Maintained accurate financial records through diligent data entry, contributing to overall company organization.
  • Demonstrated versatility in handling multiple responsibilities including receptionist duties, accounts receivable tasks, and general administrative support.

CASHIER, BARISTA

JACO ROCKIN NUTIRION
08.2021 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Kennel Technician

K-9 KLEANERS
03.2020 - 01.2021
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
  • Enhanced animal socialization skills through daily interaction and playtime activities.
  • Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
  • Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.

Poarch Receptionist Internship

Poarch Band Of Creek Indians
08.2018 - 05.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Large Animal Intern

Lee Veterinary Clinic
08.2018 - 05.2019
  • Provided excellent customer service through active listening, empathy, and clear communication with clients regarding their animals'' health concerns.
  • Developed efficiency in handling high-pressure situations, managing multiple tasks simultaneously to ensure timely care for all patients.
  • Facilitated effective communication between the veterinary team and clients through detailed documentation of case histories and treatment plans.
  • Streamlined daily operations by maintaining organized and efficient workspaces for the veterinary team.
  • Collaborated closely with senior veterinarians for complex cases, ensuring optimal treatment plans were implemented.
  • Assisted in emergency situations, providing critical care to injured or ill large animals in a timely manner.

Education

Associate of Science - CMA

COASTAL ALABAMA COMMUNITY COLLEGE
Monroeville, AL
05.2023

High School Diploma -

NORTHVIEW HIGH SCHOOL
Century, FL
05.2019

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Verbal and written communication
  • Customer and client relations
  • Scheduling
  • Greeting and Seating Clients
  • Office Administration
  • Data inputting
  • File Management
  • Mail handling
  • Multi-line telephone operation
  • Document Management
  • Clerical Support

Certification

  • CMA - Certified Medical Assistant

Timeline

RECEPTIONIST

JACO MATERIALS
10.2022 - Current

CASHIER, BARISTA

JACO ROCKIN NUTIRION
08.2021 - Current

Kennel Technician

K-9 KLEANERS
03.2020 - 01.2021

Poarch Receptionist Internship

Poarch Band Of Creek Indians
08.2018 - 05.2020

Large Animal Intern

Lee Veterinary Clinic
08.2018 - 05.2019

Associate of Science - CMA

COASTAL ALABAMA COMMUNITY COLLEGE

High School Diploma -

NORTHVIEW HIGH SCHOOL

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