Graciela Garcia
San Antonio,TX
Summary
Accomplished KYC Analyst with a proven track record at Citibank, adept in conducting thorough customer due diligence and enhancing compliance processes. Expert in managing deadlines and fostering strong relationships, significantly improving KYC accuracy and efficiency. Skilled in project and risk management, with a flair for effective communication, both verbal and interpersonal.
Overview
9
9
years of professional experience
Work History
KYC Operations Associate Analyst
Citibank
02.2017 - 12.2024
- Conducted reviews of client account activity, statements, client profile information and internet research.
- Conducted background checks, intelligence and customer research, and transactional analysis.
- Conducted regulatory and sanction screenings as well as review domestic consumer cases and supported complex periodic review processes.
- Analyzed data for potential risk indicators, and performed customer due diligence reviews.
- Liaised with customers and financial institutions to ensure accuracy of KYC information.
- Developed and maintained strong relationships with customers to ensure compliance with KYC/AML regulations.
- Monitored and reported on suspicious activities in accordance with legal and regulatory requirements.
KYC Analyst
Citibank
03.2016 - 02.2017
- Analyzed and investigated clients to conduct detailed customer due diligence and enhanced due diligence review.
- Supported KYC processes for prospective and existing customers.
- Prepared high-risk reviews with results and recommendations for customer onboarding, closure and retention.
- Reviewed new prospect KYC documents to meet requirements and determine business model risk.
Education
Associate of Arts - Social Work
Palo Alto College
San Antonio, TX05-1996
Skills
- Deadline management
- Project management
- Verbal and written communication
- Interpersonal and written communication
Languages
Spanish
Professional Working
Timeline
KYC Operations Associate Analyst
Citibank
02.2017 - 12.2024
KYC Analyst
Citibank
03.2016 - 02.2017
Associate of Arts - Social Work
Palo Alto College
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