Graciela Munoz-Soto
Visalia,CA
Summary
Resourceful Supervisor known for high productivity and efficient task completion. Specialize in team leadership, conflict resolution, and operational oversight. Excel in communication, problem-solving, and adaptability to ensure smooth operations and workplace harmony. Committed to fostering positive work environments and achieving goals through effective supervision and staff engagement.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Supervisor
Visalia Adventure Park
Visalia
05.2024 - Current
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
Retail Sales Associate
Hollister
Visalia
06.2021 - 12.2024
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
Education
High School Diploma -
Mount Whitney High School
Visalia, CA06-2022
GED -
Fresno Pacific University
Fresno, CASkills
- Staff Management
- Employee Motivation
- Processes and procedures
- Complex Problem-Solving
- Training and mentoring
- Strategic Planning
Certification
- CPR Certified
- Food Handler Certification
- Autism Certified
Languages
English
Professional
Spanish
Professional
Timeline
Supervisor
Visalia Adventure Park
05.2024 - Current
Retail Sales Associate
Hollister
06.2021 - 12.2024
High School Diploma -
Mount Whitney High School
GED -
Fresno Pacific University
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