Graciela Rodriguez
Kerrville,TX
Summary
Outgoing Personality Goal Oriented Great Customer Service Finance Knowledge Great Leadership Able To Multi Task Energetic Individual Always Eager To Learn New Skills Hardworking Honest Motivated Organized Reliable Versatile
Overview
9
9
years of professional experience
Work History
General Manager
Divines Lounge
Kerrville, TX
04.2024 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed budget implementations, employee evaluations, and contract details.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
Bookkeeper/Tax Preparation
Gracie’s Tax & Notary Services
03.2023 - Current
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Completed payroll for employees and maintained detailed records of procedures.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Reconciled and corrected issues with financial records.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Posted daily receipts and payments in accordance with corporate protocols.
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
- Established QuickBooks accounting system to reflect accurate financial records.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Implemented a more efficient filing system for financial documents, improving accessibility and organization.
- Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
- Provided support during audits by supplying requested documentation promptly and accurately.
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Completed tax forms in compliance with legal regulations.
- Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
- Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
- Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
- Generated detailed financial reports for management review, facilitating informed decisionmaking.
- Streamlined bookkeeping processes by implementing new accounting software, resulting in increased efficiency.
- Assisted with budget preparation and monitoring, contributing to better expense control.
- Enhanced budget tracking with detailed expense categorization.
- Supported strategic business growth by analyzing financial trends and providing insights.
- Improved tax preparation efficiency, organized and reviewed all relevant financial documents.
- Reduced errors in financial statements with meticulous attention to detail during data entry.
- Improved financial accuracy by meticulously recording all transactions in accounting software.
- Assisted with cost reduction by identifying unnecessary expenses through detailed financial analysis.
- Streamlined accounts payable and receivable management, improving relationships with vendors and customers.
- Facilitated better cash management, closely monitored cash flow statements.
- Contributed to successful financial planning, provided detailed reports and analysis to management.
- Boosted efficiency, implemented digital filing system for receipts and invoices.
- Maintained compliance with tax laws, ensuring timely filing of all required documents.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
Administrative Asst
KBS Bookkeeping And Tax Services
Kerrville, Tx
08.2022 - Current
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
- Create, maintain, and enter information into databases
- Provide services to customers, such as order placement or account information
- Locate and attach appropriate files to incoming correspondence requiring replies
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
- Arrange conference, meeting, or travel reservations for office personnel
- Establish work procedures or schedules and keep track of the daily work of clerical staff
- Maintain scheduling and event calendars
- Complete forms in accordance with company procedures
- Schedule and confirm appointments for clients, customers, or supervisors
- Order and dispense supplies
- Prepare and mail checks
- Make copies of correspondence or other printed material
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material
- Inserting data into Quick-books
Branch Manager
World Finance
Kerrville, Tx
03.2021 - 05.2022
- Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter
- Examine, evaluate, or process loan applications
- Oversee the flow of cash or financial instruments
- Review collection reports to determine the status of collections and the amounts of outstanding balances
- Network within communities to find and attract new business
- Communication Skills
- Leadership
- Problem Solving
- Time Management
- Delegation
- Team Work
- Tax Experience (3 years)
- Coaching
Account Specialist
World Finance
San Antonio, Tx
02.2019 - 05.2022
- Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter
- Examine, evaluate, or process loan applications
Front Desk
Five Star Cleaners
San Antonio, TX
07.2018 - 02.2019
- Front Desk
- Presser
- Accountable For Taking In Customer's Garments
- Cashier
- Scheduling Shifts
- Customer Service
Cahier
Bill Millers
San Antonio, TX
06.2016 - 08.2017
- Cashier
- Line Service
- Bell
- Drive Thru
- Customer Service
- Maintain sanitation, health, and safety standards in work areas
- Clean food preparation areas, cooking surfaces, and utensils
- Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold
- Clean, stock, and restock workstations and display cases
Education
High School Diploma -
Marque Learning Center
San Antonio, TX05.2011
Timeline
General Manager
Divines Lounge
04.2024 - Current
Bookkeeper/Tax Preparation
Gracie’s Tax & Notary Services
03.2023 - Current
Administrative Asst
KBS Bookkeeping And Tax Services
08.2022 - Current
Branch Manager
World Finance
03.2021 - 05.2022
Account Specialist
World Finance
02.2019 - 05.2022
Front Desk
Five Star Cleaners
07.2018 - 02.2019
Cahier
Bill Millers
06.2016 - 08.2017
High School Diploma -
Marque Learning Center