Graciela Tudon
Knoxville,TN
Summary
Dedicated professional with strong customer service skills. Committed to creating welcoming environments and ensuring efficient operations through attention to detail and effective communication.
Overview
3
3
years of professional experience
Work History
Office Assistant
University of Tennessee-Knoxville, Housing
Knoxville, Tennessee
08.2025 - Current
- Greet students with a positive attitude.
- Assist students with getting into their rooms, reserving a study room, or addressing any other concerns.
- Responsible for answering any phone calls or issuing any maintenance requests for common spaces.
- Managed the delivery process for packages from mail services to students.
Crew Member
Chipotle Grill
Knoxville, Tennessee
08.2024 - Current
- Helped customers with menu selections or any other questions with great service.
- Handled cashier duties, collected payments, and greeted guests to foster a welcoming atmosphere.
- Restocked items promptly and maintained clean stations to support efficient service.
- Collaborated with team members to ensure efficient workflow.
- Prepared food items according to Chipotle's standard recipes and procedures.
Orientation Leader
University of Tennessee-Knoxville
Knoxville, Tennessee
12.2024 - 01.2026
- Guided small groups of incoming class, providing them with resources for the start of the term.
- Promoted a welcoming environment to new students and parents coming onto campus.
- Built relationships with new students to keep them informed about upcoming events and activities.
- Assisted students with directions between places throughout campus.
- Coordinated with teams to address issues and ensure smooth execution of events.
- Attended professional development workshops addressing any questions or concerns new students or parents may have.
Server, Host
Olive Garden - Darden Restaurants
Memphis, Tennessee
08.2023 - 08.2024
- Created a positive first impression by greeting guests warmly.
- Ensured a tidy and orderly dining environment for guests throughout the shift.
- Worked closely with team members to facilitate smooth service operations.
- Took accurate orders and communicated them effectively to kitchen staff.
- Resolved customer inquiries and complaints with professionalism and care.
- Performed opening and closing duties such as setting up dining areas and restocking necessary supplies.
Research Intern
St. Jude Research Hospital
Memphis, TN
06.2023 - 07.2023
- Researched multiple cases of hereditary spastic paraplegia.
- Learned about the human biology and coding DNA.
- Engaged in literature reviews to gather relevant information for ongoing studies.
- Prepared a showcase of research findings in HSP.
- Reviewed scientific journals for articles related to the organization's specific field of study.
- Assisted in the organization of research-related events, such as workshops and seminars.
Education
High School Diploma -
Overton High School
Memphis, TN05-2024
Bachelor of Science - Microbiology
University of Tennessee-Knoxville
KnoxvilleSkills
- Customer service
- Attention to detail
- Time management
- Workflow optimization
- Effective communication
- Team collaboration
- Problem solving
- Conflict resolution
- Active listening
- Dedicated team player
Languages
Spanish
Native/ Bilingual
Timeline
Office Assistant
University of Tennessee-Knoxville, Housing
08.2025 - Current
Orientation Leader
University of Tennessee-Knoxville
12.2024 - 01.2026
Crew Member
Chipotle Grill
08.2024 - Current
Server, Host
Olive Garden - Darden Restaurants
08.2023 - 08.2024
Research Intern
St. Jude Research Hospital
06.2023 - 07.2023
High School Diploma -
Overton High School
Bachelor of Science - Microbiology
University of Tennessee-Knoxville