Grady Gibbons
Petal,MS
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Property Manager
Brookside Properties
Hattiesburg, MS
05.2018 - Current
- Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Managed all maintenance requests from tenants in a timely manner.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Managed and oversaw operations, maintenance and administration of properties.
- Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
- Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Facilitated tenant paperwork processing and verification.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Collected rent from tenants to pay maintenance and repair costs and other expenses.
- Oversaw and monitored preventative maintenance and energy management inspections and programs.
- Prepared detailed budgets and financial reports for properties.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Oversaw daily operations, maintenance, and administration of various properties.
- Built and established strong partnerships with teams, vendors and contractors.
- Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
- Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
- Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
- Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
- Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.
- Reviewed budget and subcontractor estimates in detail and analyzed for accuracy with scope of work relevancy in mind.
- Drafted project construction schedule and updated as job progressed.
- Submitted budget estimates, progress reports and cost tracking reports.
- Led meetings with internal team members, consultants and contractors.
- Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
Education
Some College (No Degree) - Business And Development
Walter State Community College
Sevierville, TNSkills
- Lease administration
- Debt control
- Work order monitoring
- Tenant relations
- Leasing operations
- Preventive Maintenance
- Property tours and inspections
- Fair housing compliance
- Real estate license
Certification
Real Estate License
Timeline
Property Manager
Brookside Properties
05.2018 - Current
Some College (No Degree) - Business And Development
Walter State Community College