Grady Swiger
Strongsville,OH
Summary
Dynamic Sales Associate with a proven track record at Footlocker Retail, excelling in customer engagement and problem-solving. Recognized for achieving sales goals while maintaining cash handling accuracy. Outgoing and service-oriented, I thrive in team environments, ensuring a positive shopping experience and effectively managing high-stress situations.
Overview
1
1
year of professional experience
Work History
Sales Associate
Footlocker Retail
06.2024 - 11.2025
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
No Degree -
Strongsville High School
Strongsville, OH05-2026
Skills
- Outgoing personality
- Teamwork and collaboration
- Retail store operations
- Service oriented
- Friendly and outgoing
- Sales training
- Problem-solving
- Cash handling accuracy
- Sales goals attainment
Accomplishments
- Awarded “Employee of the Quarter” in 2024 Q2.
Timeline
Sales Associate
Footlocker Retail
06.2024 - 11.2025
No Degree -
Strongsville High School