Graeme Aufdemberge
New Berlin,WI
Summary
Talented Assistant Manager with analytical and driven approach to continuous improvement. Supports store operations leadership with knowledgeable, efficient assistance while supervising team members and promoting positive behaviors. Good financial sense with top-notch planning and problem-solving abilities.
Overview
13
13
years of professional experience
Work History
Assistant Store Manager
Sherwin-Williams
Glendale/Muskego, WI
06.2022 - Current
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Formed and sustained strategic relationships with clients.
- Ensured compliance with all safety regulations throughout the store premises.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
Sales Associate (part-time, full-time), Internship
Sherwin-Williams
Wauwatosa, Pewaukee, Muskego
01.2018 - Current
- Utilize trademark customer service and apply GUEST principles, Opening and closing the store, Acquired extensive knowledge of paint and products, Help with managerial tasks, Perform stain matches, Build relationships with customers
Register, Cook, closing/opening crew
Qdoba
Whitewater
01.2017 - 01.2018
- Served customers in an efficient manner, Performed opening and closing duties
Crew Leader/Training Manager
Culver’s
New Berlin
01.2012 - 01.2017
- Trained new employees, Assisted customers with orders, Responsible for opening/closing
Education
Associates degree in Business -
UW-Whitewater
01.2019
Skills
- Store Organization
- Stock Management
- Records Management
- Staff Management
- POS systems operations
- Customer Service and Engagement
- Issue Resolution
- Employee Scheduling
Timeline
Assistant Store Manager
Sherwin-Williams
06.2022 - Current
Sales Associate (part-time, full-time), Internship
Sherwin-Williams
01.2018 - Current
Register, Cook, closing/opening crew
Qdoba
01.2017 - 01.2018
Crew Leader/Training Manager
Culver’s
01.2012 - 01.2017
Associates degree in Business -
UW-Whitewater
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