Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Affiliations
Timeline
Generic

Graham Consul

Farmington,NY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Real Estate Agent

Cassara Realty Group
04.2023 - Current
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Communicated with clients to understand property needs and preferences.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Advised clients on market conditions and property value for informed decision-making.
  • Presented purchase offers to sellers for consideration.
  • Advertised client properties through websites, social media, and real estate guides.
  • Conducted comprehensive market analysis to identify opportunities for investors.

Key Carrying Department Supervisor

Dicks House of Sport
01.2021 - Current
  • Helped build and open the first Dicks House of Sport
  • Promotions: Running Specialist, Key Carrying Footwear Lead
  • Sent to Texas as store representative for Company Footwear University
  • Actively creating new ways to interact and cultivate the running community through future running events and further development of our gate analysis room
  • Currently cultivating our team on product knowledge and how to produce highly satisfied customer interactions through confidence and excitement
  • Responsibilities: facilitating sneaker launches and product drops, maintaining visual display of merchandise displayed throughout footwear deck and backstock cleanliness/ organization creating schedules that properly staff department according to store budget screen potential interview associates
  • Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
  • Directed employees to create displays, upsell featured items and tidy store during assigned shifts.
  • Assisted with scheduling, interviewing and other administrative tasks to boost success successful store.
  • Developed professional relationships to improve retention of key customers.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Educated staff on strategies for handling difficult customers and challenging situations.

Footwear Associate

Dicks Sporting Goods
11.2019 - 12.2020
  • Dicks Sporting Goods
  • Footwear associate cross-trained: front end, apparel, team sports, bikes and fitness, omni, and golf.
  • Maintained security by observing customer behaviors and minimizing number of pairs on floor.
  • Used proper sizing and fit guidelines to provide best experience for customers.
  • Suggested additional purchases to customers and directed to store locations.
  • Opened new shipments and stored footwear in storage room according to size and style.
  • Constructed displays of footwear for specific brands or seasonal purposes.
  • Helped customers select shoes to fit specific needs.
  • Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
  • Assembled promotional displays to increase brand awareness and attract customers.
  • Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
  • Operated cash register to process payments and provided receipts to establish proof of transaction.
  • Studied customer buying trends, demands and preferences to determine fast-selling items.
  • Measured customers' feet using Brannock device to determine proper shoe size.
  • Promoted Dicks in-store credit opportunities to work towards meeting set sales quotas.

Barista Shift Leader

Dunkin Donuts
11.2018 - 11.2020
  • Cross-trained in baking, store opening, and cash office
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Generated friendly atmosphere by encouraging employees to greet and speak to customers.
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Developed coffee beverage menu, recipes, specialty coffee drinks, and appropriate menu pricing.
  • Advised customers on whole bean and bulk tea purchases by detailing origin, flavor, and pairing recommendations.
  • Designed and adjusted work schedules to meet business demands.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.

HVAC Technician

Vanderbrook Heating and Air Condition
06.2017 - 09.2018
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
  • Kept accurate records of time and materials used for each job to compile into service reports.
  • Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
  • Repaired and replaced heating and air conditioning systems

Education

Highschool diploma -

Lima Christian School (LCS), LCS Monroe Community College (MCC)
Lima, Rochester, New York
2022

Skills

    Customer Service

    Product Knowledge/ Education

    Retail Marketing/ Visual Merchandising

    Store Operations

    Bike Building Certified

    Payroll/ Scheduling

    Leadership

    Property Marketing

    Real Estate Professional

Accomplishments

  • Guatemala Missions – served two weeks during the summer of 2018 to help rebuild homes after the recent eruption in Antigua, Guatemala
  • Worked in hospitals to support staff of patients with less than critical injuries

Certification

Bike Builder Certified

Footwear Specialist

Key Carrying Certified

Real Estate License/ Commercial & Residential

Affiliations

Greater Regional Alliance of Realtor

Timeline

Real Estate Agent

Cassara Realty Group
04.2023 - Current

Key Carrying Department Supervisor

Dicks House of Sport
01.2021 - Current

Footwear Associate

Dicks Sporting Goods
11.2019 - 12.2020

Barista Shift Leader

Dunkin Donuts
11.2018 - 11.2020

HVAC Technician

Vanderbrook Heating and Air Condition
06.2017 - 09.2018

Highschool diploma -

Lima Christian School (LCS), LCS Monroe Community College (MCC)

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Graham Consul