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Graham Miller
Chicago,IL
Summary
Detail-oriented professional with extensive experience in inventory control, administrative support, leadership, and optimization. Proven ability to streamline processes, analyze complex issues, and implement effective and accurate solutions. Skilled in project coordination and customer service, fostering a collaborative work environment that drives team success. Strong track record of working with senior management to achieve strategic operational goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Operations Manager
SkyArt Studio & Gallery
Chicago, IL
01.2026 - 03.2026
- Redesigned and implemented streamlined workflows to support enhanced productivity and service excellence.
- Implemented inventory management systems to optimize resource allocation and reduce waste.
- Led cross-functional teams in executing strategic initiatives aimed at improving client satisfaction.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Administrative Specialist
Edward Hines Jr. VA Hospital
Hines, Illinois
03.2021 - 04.2022
- Streamlined appointment scheduling and patient intake processes for improved efficiency.
- Coordinated logistics for onboarding, ensuring seamless integration of new staff.
- Managed appointment scheduling and patient intake processes efficiently.
- Assisted in developing and implementing office policies and procedures.
- Collaborated with healthcare professionals to streamline office workflows.
Inventory Control
Kranze Technology Solutions
01.2019 - 02.2021
- Determined procurement lead-time, current stock levels and other factors which impact procurement
- Coordinated commodity support and resolved of logistics problems
- Forecast short- and long-range inventory needs
- Conduct cycle counts and periodic inventories to identify potential issues or other supply chain discrepancies
- Created an efficient space utilization plan
- Implemented and used Dynamic Nav and WASP to accurately account for and track inventory
- Inspected bulk orders for accuracy and quality
- Developed new policies and procedures for new projects
Delivery Driver
United Parcel Service
04.2018 - 11.2018
- Administered packages for quick and efficient delivery
- Operated vehicles in a safe and responsible manner
- Managed logs to ensure valid information was recorded
- Formulated relationships of trust with customers and colleagues
Infantry • Squad Leader
US Army
04.2006 - 08.2016
- Supervised 23 personnel in data collection to ensure accuracy and efficiency.
- Conducted quality assurance inspections and audits on equipment to maintain operational standards.
- Advised organization's manager on developing strategic relationships.
- Led infantry squads in tactical operations during both training and combat scenarios.
- Coordinated logistics and supply chain management for mission preparedness and execution.
- Implemented training exercises to strengthen team cohesion and enhance combat readiness.
Education
Bachelors - Sociology
DePaul University
Chicago, IL01.2025
Associates Degree - Criminal Justice
Jefferson Community College
Watertown, NY01.2017
Skills
Inventory control
Cycle counts
Inventory management
Project management
Data analysis and reporting
Computer systems
Team leadership and collaboration
Creative solutions
Analytical problem solving
Involvement and growth
Technically proficient
Office administration
Microsoft dynamic 360
Conflict resolution
Patient flow management
References
Available upon request
Certification
- Lean Six Sigma - yellow belt - 2015
- Risk Management - 2020
- Advanced Data Analysis in Excel -2018
- ARMY RANGER - 2010
- Unit Movement Officer - 90 hour -2013
- ALPC - 90 hours - 2012
Education
true
Timeline
Operations Manager
SkyArt Studio & Gallery
01.2026 - 03.2026
Administrative Specialist
Edward Hines Jr. VA Hospital
03.2021 - 04.2022
Inventory Control
Kranze Technology Solutions
01.2019 - 02.2021
Delivery Driver
United Parcel Service
04.2018 - 11.2018
Infantry • Squad Leader
US Army
04.2006 - 08.2016
Bachelors - Sociology
DePaul University
Associates Degree - Criminal Justice
Jefferson Community College