- Passionate about balancing physical health with mental and emotional wellness
- Power Lifting
- Coding and Programming
- Avid Reader
- Music creation and performance
GRANDOFF HALE
Health Unit Coordinator, NAC
Summary
In a stimulating environment I hope to gain a position of responsibility where I can increase my knowledge and skill sets, meet new people, and advance my career in the medical field.
Overview
26
26
years of professional experience
Work History
Health Unit Coordinator
Providence Reginal Medical Center Everett
09.2009 - Current
- Facilitate communication from external and internal sources to the appropriate team member
- Schedule patient procedures
- Coordinate patient placement within the hospital
- Orientated and mentor new staff.
- Assisted in the development and implementation of policies and procedures to enhance overall health unit operations.
- Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
- Managed multiple priorities simultaneously while maintaining attention to detail under pressure in a fast-paced healthcare environment.
- Reduced administrative burden on nurses and doctors by taking on additional clerical tasks, allowing more focus on patient care.
- Enhanced team communication with efficient coordination of patient care activities, resulting in smoother operation and patient satisfaction.
- Provided exceptional customer service by addressing patient concerns with empathy and professionalism.
- Helped troubleshoot equipment failures such as call system, portable phones, WOWs and other unit devices
- Helped troubleshoot software issues with such programs as MS Word, MS Excel, EMR- Epic, PACS and others
Supervisor
Alfy’s Pizza
05.2005 - 09.2012
- Supervisor with opening and closing responsibilities, which includes: money management, hiring and training new employees, encouraging teamwork while enforcing rules and policies, and helping customers with issues to provide an overall better customer experience.
Patient Transport Lead
Providence Reginal Medical Center Everett
05.2008 - 09.2009
- Transport patients and supplies using a variety of equipment and modes of transportation, while guiding other employees to keep on task and stay productive.
Patient Transporter
Providence Reginal Medical Center Everett
04.2008 - 05.2008
- Transport patients and supplies using a variety of equipment and modes of transportation.
Return to Vendor/Chargeback Clerk
Zumiez Inc.
03.2002 - 08.2004
- Checked items transferred from retail stores, adjusted items in inventory using the Apropos system, made purchase orders for items to be sent back to vendors, kept accurate records, prepared and shipped merchandise, and trained other employees to be more efficient and safety conscience.
Medical Records Specialist
The Everett Clinic
06.1999 - 06.2000
- Efficiently filed and kept records, helped nurses and patients with their records on phone and in person, and looked up medical records on computer.
Education
General Education Requirements -
Everett Community College
Everett, WA08-2026
Phlebotomy Technician Training Program - undefined
Everett Community College
Everett, WA03.2017
NAC Essential Prep - Nursing Assistant Training
Everett Community College
Everett, WA06.2015
Skills
- Knowledge through experience of major business software such as: Kronos, Epic, PACS, Teletracking, Cerner, MS Office, Google Workspace Apropos, 10 key and Micros
- Knowledge of health care Laws and Regulations such as: HIIPA, HITECH Act, PREP Act, EPRC, MQSA
- Knowledge through experience with Diagnostic results/reports such as: laboratory blood & pathology, imaging X-ray, CT, MRI, Nucular Med
- Knowledge of medical terminology
- Skilled in venipuncture for diverse populations
- Became lead in the transport division at PRMCE within six weeks of being hired
- Cross-trained in multiple departments
Accomplishments
- 1.5 year Zero CLABSI unit 2025
- Achieved employee of the month honors on two occasions
- Supervisor and team member of one of the most successful stores in the Alfy’s franchise
- Reinitiate and became lead of the safety team at Zumiez Inc.
Interests
Timeline
Health Unit Coordinator
Providence Reginal Medical Center Everett
09.2009 - Current
Patient Transport Lead
Providence Reginal Medical Center Everett
05.2008 - 09.2009
Patient Transporter
Providence Reginal Medical Center Everett
04.2008 - 05.2008
Supervisor
Alfy’s Pizza
05.2005 - 09.2012
Return to Vendor/Chargeback Clerk
Zumiez Inc.
03.2002 - 08.2004
Medical Records Specialist
The Everett Clinic
06.1999 - 06.2000
Phlebotomy Technician Training Program - undefined
Everett Community College
NAC Essential Prep - Nursing Assistant Training
Everett Community College
General Education Requirements -
Everett Community College
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