Grant Adams
Dallas,TX
Summary
Enthusiastic Sales Experience Manager with almost 6 years of dedicated auto sales experience. Well-versed in the Mercedes Benz product and CKD, Netstar, and Momentum used for providing individual sales services for clients.
Overview
5
5
years of professional experience
Work History
Sales Experience Manager
Mercedes Benz Of Grapevine
08.2018 - Current
- Helped train Sales Associates to become Sales Experience Managers
- Well versed in CDK, Netstar, Momentum, and other software the company utilizes on a day to day basis.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Created successful sales presentations to overcome objections and close sales.
- Surpassed monthly sales goals on a monthly basis.
- Utilized sales techniques to convert prospects into buyers.
- Educated sales staff on inventory and supported associates in promoting products to customers.
Education
BBA - International Business Management
St. Edward's University
Austin, TX08.2018
Skills
- Product Sales
- Customer Needs Assessment
- Excellent People Skills
- Problem-Solving Skills
- Relationship Building
- Interpersonal skills
- Product knowledge
- Active listening
- Client retention
- Multi-Tasking Strength
- Customer Service
Accomplishments
Best of the Best Sales Consultant (2021)
Finished #1 in Gross profit and Volume for New Car Sales (2023)
Timeline
Sales Experience Manager
Mercedes Benz Of Grapevine
08.2018 - Current
BBA - International Business Management
St. Edward's University
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